IT Support Executive < 1 Years Exp (Upto 10-15M)CÔNG TY TNHH ESOFT VIETNAM
Nơi làm việc: Hà Nội
Ngành nghề: IT phần mềm, IT phần cứng/mạng, Bộ Phận Hỗ trợ
Thu nhập: 10 - 15 triệu
Hình thức: Toàn thời gian
Ngày đăng: 01/10/2024
Hạn nộp: 31/10/2024
Mô tả công việc
To manage and support users (hardware/software):
Troubleshoot system and network problems and diagnose and solve hardware or software faults
Install and configure computer hardware, operating systems and applications
Provide first level support to requesters e.g. answering via support channel, incident management, phone etc.,
Set up new users' accounts and profiles and deal with access issues
Daily monitor incident management system, classify and modify all incidents in compliant with IT standards
Handle incidents within agreed service level agreements (SLAs)
Follow up with the system development team on various systems issues
2. Provide weekly incident reports to the department head
3. To manage IT assets (including regular maintenance and repairing)
4. Deploy improvements and fixes to the network and applications infrastructure
5. Provide monthly reports on new IT assets to department head and Finance
Troubleshoot system and network problems and diagnose and solve hardware or software faults
Install and configure computer hardware, operating systems and applications
Provide first level support to requesters e.g. answering via support channel, incident management, phone etc.,
Set up new users' accounts and profiles and deal with access issues
Daily monitor incident management system, classify and modify all incidents in compliant with IT standards
Handle incidents within agreed service level agreements (SLAs)
Follow up with the system development team on various systems issues
2. Provide weekly incident reports to the department head
3. To manage IT assets (including regular maintenance and repairing)
4. Deploy improvements and fixes to the network and applications infrastructure
5. Provide monthly reports on new IT assets to department head and Finance
Yêu cầu
Education: University degree/ College graduated, prefer in IT field
Experience: 6 months - 1 year of working experience with IT Support/ IT Helpdesk position
Languages: Basic English IT language (good at reading and understanding, speaking and writing)
Good communication skills, patient personality.
Self-motivated with strong team skills, a high degree of punctuality.
Hard-working and good health.
Can adapt the working shift ( 5,5 days/ week rotate night shift )
Experience: 6 months - 1 year of working experience with IT Support/ IT Helpdesk position
Languages: Basic English IT language (good at reading and understanding, speaking and writing)
Good communication skills, patient personality.
Self-motivated with strong team skills, a high degree of punctuality.
Hard-working and good health.
Can adapt the working shift ( 5,5 days/ week rotate night shift )
Quyền lợi
- Attractive package with sales incentive
- 100% SHUI in probation, premium healthcare package for individuals and family
- 12 AL/ year and 12 WFH days/year
- Daily meals provided
- Experience in increasingly challenging and engaging real-world marketing projects.
- Experience in an international company with the culture that encourages and fosters creativity, innovation, respect and equality
- Opportunity to learn from experienced leaders and managers
- Attendance in meetings, events, networking opportunities and training courses
- 100% SHUI in probation, premium healthcare package for individuals and family
- 12 AL/ year and 12 WFH days/year
- Daily meals provided
- Experience in increasingly challenging and engaging real-world marketing projects.
- Experience in an international company with the culture that encourages and fosters creativity, innovation, respect and equality
- Opportunity to learn from experienced leaders and managers
- Attendance in meetings, events, networking opportunities and training courses
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
Dưới 1 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
Dưới 1 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Giới thiệu công ty
CÔNG TY TNHH ESOFT VIETNAM việc làm
Tòa nhà Hàn Việt, 348 Kim Ngưu, quận Hai Bà Trưng, Hà Nội
Quy mô: Từ 501 - 1000 nhân viên
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Vị trí IT Support Executive < 1 Years Exp (Upto 10-15M) do công ty CÔNG TY TNHH ESOFT VIETNAM tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương 10 - 15 triệu, tìm thêm việc làm về IT Support Executive < 1 Years Exp (Upto 10-15M) hoặc công ty CÔNG TY TNHH ESOFT VIETNAM ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH ESOFT VIETNAM việc làm
Tòa nhà Hàn Việt, 348 Kim Ngưu, quận Hai Bà Trưng, Hà Nội
Quy mô: Từ 501 - 1000 nhân viên