MS D365 Customer Engagement Functional ConsultantTẬP ĐOÀN KIỂM TOÁN ĐA QUỐC GIA KPMG
Hình thức: Toàn thời gian
Ngày đăng: 19/12/2024
Hạn nộp: 19/01/2025
Mô tả công việc
· Accountable for building, maintaining, and growing the product feature artefacts / templates / presentations for D365 CRM project.
· Provide direction and mentorship on implementation strategies, processes, and technologies to deliver best in class customer functional consulting outcomes.
· Promote the delivery methodology by contributing, promoting, and ensuring the adoption of global best practices for functional consulting delivery.
· Be a D365 CRM functional lead for driving design and development leveraging Micrsoft functionalities including Customer Service, Sales, Customer Insights, Marketing modules.
· Closely collaborate with other practices including ERP, Data & AI, Cloud Services and Software Development teams to drive enablement requirements and best practices across our SaaS solution value chains.
· Work with the SME to understand customers' business requirements encompassing proposition for change, future vision, and desired outcomes
· Investigate and evaluate solutions to meet customers' needs
· Define, design and specify solutions consistent with 'best practices' and 'fit for purpose' principles in Dynamics 365 and related Power App components.
· Develop and deliver high quality customised presentations and demonstrations that position the Dynamics 365 product features/benefits as the best solution available to prospective clients
· Stay up to date on the rapidly, and ever evolving Microsoft business apps platforms
· Provide direction and mentorship on implementation strategies, processes, and technologies to deliver best in class customer functional consulting outcomes.
· Promote the delivery methodology by contributing, promoting, and ensuring the adoption of global best practices for functional consulting delivery.
· Be a D365 CRM functional lead for driving design and development leveraging Micrsoft functionalities including Customer Service, Sales, Customer Insights, Marketing modules.
· Closely collaborate with other practices including ERP, Data & AI, Cloud Services and Software Development teams to drive enablement requirements and best practices across our SaaS solution value chains.
· Work with the SME to understand customers' business requirements encompassing proposition for change, future vision, and desired outcomes
· Investigate and evaluate solutions to meet customers' needs
· Define, design and specify solutions consistent with 'best practices' and 'fit for purpose' principles in Dynamics 365 and related Power App components.
· Develop and deliver high quality customised presentations and demonstrations that position the Dynamics 365 product features/benefits as the best solution available to prospective clients
· Stay up to date on the rapidly, and ever evolving Microsoft business apps platforms
Yêu cầu
· Experience: At least 8 years of experience working as the functional consultant with Dynamics 365 CRM, including primary modules e.g. Customer Services, Sales, Marketing. Knowledge of the education sector is a great advantage.
· Strong technical or functional background with the capability to operate at the highest level whilst understanding and influencing the detail
· Recent and relevant experience across Microsoft's core Dynamics 365 CE apps, Power Platform, and Microsoft Dataverse
· Ability to synthesise a complete solution picture from limited or missing information
· Ability to work with strong stakeholders, yet articulate outcomes / design decisions that deliver valuable insights based on the solution design.
· Strong business acumen and an ability to drive clear and tangible delivery outcomes
· Excellent communication and interpersonal skills (a must)
· Education: B.S. or B.A. degree in Business Administration, Management, Project Management, Computer Science, Engineering, or related field.
· Strong technical or functional background with the capability to operate at the highest level whilst understanding and influencing the detail
· Recent and relevant experience across Microsoft's core Dynamics 365 CE apps, Power Platform, and Microsoft Dataverse
· Ability to synthesise a complete solution picture from limited or missing information
· Ability to work with strong stakeholders, yet articulate outcomes / design decisions that deliver valuable insights based on the solution design.
· Strong business acumen and an ability to drive clear and tangible delivery outcomes
· Excellent communication and interpersonal skills (a must)
· Education: B.S. or B.A. degree in Business Administration, Management, Project Management, Computer Science, Engineering, or related field.
Quyền lợi
Thưởng
13th payment and performance bonus
Chăm sóc sức khoẻ
AON healthcare package
Đào tạo
Professional training & developing
13th payment and performance bonus
Chăm sóc sức khoẻ
AON healthcare package
Đào tạo
Professional training & developing
Thông tin khác
NGÀY ĐĂNG
19/12/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > System/Cloud/DevOps Engineer
KỸ NĂNG
Dynamics 365, CRM, Microsoft Power Platform
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
19/12/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > System/Cloud/DevOps Engineer
KỸ NĂNG
Dynamics 365, CRM, Microsoft Power Platform
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
Giới thiệu công ty
TẬP ĐOÀN KIỂM TOÁN ĐA QUỐC GIA KPMG việc làm
Tầng 46, Tòa Nhà Keangnam, Landmark Tower, E6, Phạm Hùng, Xã Mễ Trì, Huyện Từ Liêm, Mễ Trì, Hà Nội
Quy mô: Từ 1000 - 5000 nhân viên
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800 - 2200
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CÔNG TY TNHH NHÀ MÁY BIA HEINEKEN VIỆT NAM
Thương lượng
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Vị trí MS D365 Customer Engagement Functional Consultant do công ty TẬP ĐOÀN KIỂM TOÁN ĐA QUỐC GIA KPMG tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về MS D365 Customer Engagement Functional Consultant hoặc công ty TẬP ĐOÀN KIỂM TOÁN ĐA QUỐC GIA KPMG ở các link phía trên
Giới thiệu công ty
TẬP ĐOÀN KIỂM TOÁN ĐA QUỐC GIA KPMG việc làm
Tầng 46, Tòa Nhà Keangnam, Landmark Tower, E6, Phạm Hùng, Xã Mễ Trì, Huyện Từ Liêm, Mễ Trì, Hà Nội
Quy mô: Từ 1000 - 5000 nhân viên