Nhân Viên IT Helpdesk, Tech Support Engineer Full-time 2024Công ty Recruitdev.net

COMPANY INTRODUCTION
[protected info] là cầu nối tuyển dụng các nhân tài IT với các công ty trong nước và quốc tế.
Nhân Viên IT Helpdesk, Tech Support Engineer Full-time
Tính chất công việc: Toàn thời gian; Online - Chuyên môn: Lập trình - Địa điểm: Hồ Chí Minh; Hà Nội; Đà Nẵng; Huế; Khác - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 20 Triệu VNĐ trở lên / Tháng
JOB DESCRIPTION
Job Description:
- Monitor Slack and/or whatsapp groups with the client
- Monitor the status of our API and check if we need to declare an incident in our Status Page to inform our customers.
- Mostly checking screens and using postman, and answering chats. And in the case that something big happens wake up someone from the team.
REQUIREMENTS
- 2+ YOE as IT Helpdesk/ Tech Support Enginner
- If you can program that would be a plus, but initially won't be required due to the learning curve and also because most of the incidents get resolved on its own but we need to let our customers know the minute it happens.
- Know how to interact with people, because you will have to answer some chats at night from customers.
- Good English communication is required.
BENEFITS
- Remote working
- International working zone
- Working time: 10:00 - 18:00 (Vietname timezone)
- Annual Leave, sick leave
- Attractive Salary: $1200-$2000
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/5/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW