Nhân Viên Kiểm Soát Chất Lượng (Quality Analyst)Công ty TNHH SGS Việt Nam

Ngành nghề: Thống kê, QA-QC/ Thẩm định/ Giám định

Thu nhập: Thương lượng

Hình thức: Toàn thời gian

Ngày đăng: 29/11/2024

Hạn nộp: 29/01/2025

Ứng tuyển

Phản ánh

Mô tả công việc

Gear Inc is seeking a QA (Quality Analyst) Specialist for our Moderation teams on a full time basis. The ideal candidate will play a crucial role in ensuring the implementation and efficiency of quality.
Responsibility
Conduct daily monitoring, reviews and assessments, prepare documentation, measure quality performance;
Review track and manage the implementation & efficiency of all quality monitoring procedures and inspection systems;
Conduct reviews of individual/team capability to ensure quality performance met targets;
Review client claims and non-compliance issues;
Conduct data analysis to identify areas for improvement;
Identify and implement best practice appropriate and applicable to improving overall quality;
Develop, recommend and monitor corrective & preventive actions;
Evaluate and audit team quality including both internal and external reports;
Check and validate findings, implement appropriate corrective actions;
Maintain standards and performance quality for all services provided.

Yêu cầu

Vietnamese local; proficiency in English 4 skills (C1 CEFR level);
Strong communication skills (verbal and written);
Personal traits and self-management skills are required to manage unique risks and a fast-paced work environment within the Content Moderation industry;
Prior experience or skills related to data analysis, root cause analysis and coaching delivery are preferable; Be detail-oriented with strong analytical skills;
Proficient skills with Google platform (Google Sheets, Google Docs, Google Slide) and other similar platforms;
Willing to handle multi-projects;
Willing to work on flexible shift timings, including weekends, night shifts and public holidays (including New Year, Lunar New Year, Independence Day, etc.), and render overtime per business need;
Works independently with minimal supervision;
Assist in training as needed;
Team player and has excellent interpersonal skills;
Candidates must be able to effectively manage exposure to highly sensitive and potentially harmful content;
Having experience in the BPO industry (Content Moderation) is a plus.

Quyền lợi

1. Salary and Benefits
Attractive salary, night shift allowance and annual salary review;
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Annual health check, annual flu vaccination;
Summer vacation (Paid days off and bonus);
Paid leave (12 days/year).
2. Working Environment
5 shifts per week amounting to 40 hours (Monday-Sunday), arranged by the company;
International, fun, and professional working environment: Working closely with both experienced Vietnamese, foreign experts and managers to promote services all over the world;
An open and honest culture where people are valued, treated fairly and trusted and empowered;
Modern hardware (Laptop and other equipments provided);
Free drinks (coffee, tea, etc.);
Nap room for a quick rest;
Training and career development opportunities: Continuous and professional training to fully develop your potential.
All interested candidates are welcome to apply. Please send your English resume expressing your interest to us. Kindly note that due to the high volume of applications we receive, only shortlisted candidates will be contacted by our HR team.

Nộp hồ sơ ngay

Giới thiệu công ty

Công ty TNHH SGS Việt Nam việc làm

Thương lượng

Bắc Ninh

13/12/2024

Vị trí Nhân Viên Kiểm Soát Chất Lượng (Quality Analyst) do công ty Công ty TNHH SGS Việt Nam tuyển dụng tại , Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về Nhân Viên Kiểm Soát Chất Lượng (Quality Analyst) hoặc công ty Công ty TNHH SGS Việt Nam ở các link phía trên

Giới thiệu công ty