Night Auditor ( Kiểm Toán Viên Ca Đêm)

Supervise and oversee day to day or night to night Front Office operations and administrative functions.
o Direct, coordinate and monitor overall Hotel operations.
o Attend promptly to all guest requests and feedback.
o Manage daily operation of Front Office & Rooms Divisions - Front Desk, Relations.
o Telephone and email enquiries.
o Prepare daily hotel audit, Conduct Site Inspection, and Attend to phone, email, and walk-in enquiries, and follows up on guest complaints.
o Manage optimized rooms utilization and room rates, maximize Rooms Sales and Revenue for the Hotel.
o Manage all Room Reservations and ensure all reservations are entered accurately and timely.
o Enforce security rules and regulations of the hotel to ensure guests' safety within the hotel premises.
o Perform any other duties required from time to time as assigned by FOM, AFOM or General Manager.