Quản Lý Tàu Du LịchLUX CRUISES GROUP CO., LTD
Nơi làm việc: Quảng Ninh
Ngành nghề: Y tế - Dược, Khách sạn - Nhà hàng, Du lịch
Thu nhập: Thoả thuận
Hình thức: Toàn thời gian
Ngày đăng: 18/03/2024
Hạn nộp: 11/04/2024
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Mô tả công việc
Understand the company's vision, core values, and purpose to be able to articulate them to the staff and other members of the group
Manage development and implementation of processes of Heritage Cruises
Prepares monthly budgets and plans following the cruise schedules
Ensure operating standards, rules, and regulations are maintained on the ships
Manage/control cost and increase profitability of sales onboard
Ensure high quality service for all inspections and FAM trips onboard (VIP handling)
Supervise and train all staffs onboard especially in service and safety standards
Collaborate with tour guides on fun and safe activities onboard and off board
Collaborate with cruise captain to insure smooth sailing across the bay, the ship's safety, security, and emergency preparedness; maintain and control onboard passenger
Take note of complaints and make sure to offer a quick and effective solution for the guest
Keep the guests informed on the status of any requests & how long it will take for its delivery
Control delivered items in terms of quality, quantity and correctness of the delivery
Report to general management regarding common complaints, operational issues, and ways to improve the itinerary and the service
Manage and monitor all aspects of guest services and facilities in order that it meets client expectations and the level of agreed service- Promote, manage and monitor on board ship sales- Manage and monitor guests onshore excursions and entertainment program- Assist with client's special requests
Manage on board accounting, finance and budgeting- Manage ordering, purchasing and inventory controls- Manage the customer complaints process on board and report major complaints to OPM or Vice Director
Manage and monitor on board safety for clients and staff- Crisis management and decision making authority to manage risk- Decision making authority on changes to the itinerary in coordination with the Ship Captain- Report technical issues that cannot be rectified on board to Operation Manager/Vice director - Ensure regulatory requirements are met by the ship.-
Monitor suppliers for off-shore services and ground handling
Hand all checking checkout daily routing.
Manage development and implementation of processes of Heritage Cruises
Prepares monthly budgets and plans following the cruise schedules
Ensure operating standards, rules, and regulations are maintained on the ships
Manage/control cost and increase profitability of sales onboard
Ensure high quality service for all inspections and FAM trips onboard (VIP handling)
Supervise and train all staffs onboard especially in service and safety standards
Collaborate with tour guides on fun and safe activities onboard and off board
Collaborate with cruise captain to insure smooth sailing across the bay, the ship's safety, security, and emergency preparedness; maintain and control onboard passenger
Take note of complaints and make sure to offer a quick and effective solution for the guest
Keep the guests informed on the status of any requests & how long it will take for its delivery
Control delivered items in terms of quality, quantity and correctness of the delivery
Report to general management regarding common complaints, operational issues, and ways to improve the itinerary and the service
Manage and monitor all aspects of guest services and facilities in order that it meets client expectations and the level of agreed service- Promote, manage and monitor on board ship sales- Manage and monitor guests onshore excursions and entertainment program- Assist with client's special requests
Manage on board accounting, finance and budgeting- Manage ordering, purchasing and inventory controls- Manage the customer complaints process on board and report major complaints to OPM or Vice Director
Manage and monitor on board safety for clients and staff- Crisis management and decision making authority to manage risk- Decision making authority on changes to the itinerary in coordination with the Ship Captain- Report technical issues that cannot be rectified on board to Operation Manager/Vice director - Ensure regulatory requirements are met by the ship.-
Monitor suppliers for off-shore services and ground handling
Hand all checking checkout daily routing.
Yêu cầu
Level of Education
Bachelor's or Master's Degree preferably in Economics, Business Administration, or Tourism Management
Professional Experience
At least 3-5 years' management in the hospitality sector, cruises (hotel/cruise industry); experience in a large hospitality group is a plus
Bachelor's or Master's Degree preferably in Economics, Business Administration, or Tourism Management
Professional Experience
At least 3-5 years' management in the hospitality sector, cruises (hotel/cruise industry); experience in a large hospitality group is a plus
Quyền lợi
- Salary according to capacity (salary + service charges+ tips)
- Full remuneration
- Annual salary increase review
- Dynamic working environment
- Full remuneration
- Annual salary increase review
- Dynamic working environment
Thông tin khác
Phân tích mức độ phù hợp
New
Xem ngay
Cấp bậc
Quản lý / Giám sát
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
New
Xem ngay
Cấp bậc
Quản lý / Giám sát
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Giới thiệu công ty
LUX CRUISES GROUP CO., LTD việc làm
Số nhà 229, Tổ 3, Khu 5A, Phường Bãi Cháy, Thành phố Hạ Long, Tỉnh Quảng Ninh, Việt Nam
Quy mô: Từ 26 - 100 nhân viên
Vị trí Quản Lý Tàu Du Lịch do công ty LUX CRUISES GROUP CO., LTD tuyển dụng tại Quảng Ninh, Joboko tự động tổng hợp mức lương Thoả thuận, tìm thêm việc làm về Quản Lý Tàu Du Lịch hoặc công ty LUX CRUISES GROUP CO., LTD ở các link phía trên
Giới thiệu công ty
LUX CRUISES GROUP CO., LTD việc làm
Số nhà 229, Tổ 3, Khu 5A, Phường Bãi Cháy, Thành phố Hạ Long, Tỉnh Quảng Ninh, Việt Nam
Quy mô: Từ 26 - 100 nhân viên