Receptionist - Park Club Health & Day Spa

Care Connects Us
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
About Park Hyatt Melbourne:
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
Benefits of working with us:
Leading global hotel brand with career advancement opportunities
Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
Complimentary duty meals whilst on shift
Discounted food & beverage and park club health & day spa treatments
Discounted onsite car parking
Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
Generous paid time off and holiday policies including paid parental leave and wellbeing leave
10% discount with NIB Health insurance
About the Role
As the Receptionist for Client Services - Park Club Health & Day Spa, you will be responsible for the efficient running of the Park Club's reception area. You will provide excellent and consistent service to our guests and customers, ensuring efficiency and tranquility.
Some of the responsibilities include
Greet all guests in a welcoming and helpful manner
Provide warm and courteous services via telephone, email and face-to-face
Liaise with all other therapists, departments and staff to ensure a harmonious and peaceful environment
Be familiar with the operation of the cash register balancing, opening/closing procedures and ordering of stock
Make appointments for services and programs as required and ensure the guests are directed to the correct area for their appointment
Carry out reception and administration duties as required