Senior Ambassador / AmbassadorCosmo Rex Saigon

Nơi làm việc: Hồ Chí Minh
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 10/12/2024
Hạn nộp: 15/01/2025

Mô tả công việc

The Senior Ambassador/Ambassador in Gaming Operations is responsible for providing outstanding guest service on the gaming floor, ensuring a welcoming environment and assisting with gaming activities. This role involves interacting with guests, explaining gaming promotions, handling inquiries, and ensuring a seamless gaming experience. The Senior Ambassador takes on additional leadership responsibilities, supporting junior ambassadors and coordinating guest interactions to maintain high service standards during gaming operations.
Duties may include but are not limited to:
Greet guests and ensure they are familiar with the gaming floor layout, promotions, and available services.
Provide detailed information about gaming rules, promotions, and loyalty programs.
Respond to guest inquiries and resolve minor issues or complaints related to gaming activities.
Assist guests in understanding and engaging with gaming machines and other gaming-related services.
Promote gaming events, tournaments, and special promotions, encouraging participation from guests.
Monitor guest activity on the gaming floor to ensure compliance with gaming regulations and responsible gaming practices.
Report any issues related to guests or gaming machines to the Supervisor for further action.
Ensure the gaming floor is organized, well-maintained, and provides a welcoming environment for guests.
Work closely with the Supervisor to execute guest services and promotions during gaming events or busy shifts.
Senior Ambassador Responsibilities:
Mentor and support junior ambassadors, ensuring they adhere to gaming protocols and service standards.
Act as the primary contact for resolving more complex guest inquiries or complaints.
Assist the Supervisor in coordinating guest services and activities during high-traffic periods or special events.
Provide feedback to the Supervisor on guest trends, feedback, and suggestions for service improvements.
Ensure the gaming floor runs smoothly and guests are satisfied with their experience

Yêu cầu

QUALIFICATIONS INCLUDE THE FOLLOWING:
High school diploma or equivalent; additional training in gaming or hospitality is an advantage.
1-2 years of experience in a gaming environment (3+ years for Senior Ambassador).
Strong communication skills and confidence in interacting with guests on the gaming floor.
Knowledge of gaming operations, gaming machine functions, promotions, and gaming regulations.
Ability to work in a fast-paced environment, focusing on guest satisfaction.
Flexibility to work shifts, including nights, weekends, and holidays as required by the gaming operations schedule.
For Senior Ambassador: Experience mentoring or guiding junior staff is preferred.

Quyền lợi

The opportunity to be an essential part of a groundbreaking venture in the luxury entertainment sector.
A competitive salary and comprehensive benefits.
Professional development in a fast-paced and innovative environment.

Thông tin khác

Số lượng
30
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Nhà hàng/ Bar/ Pub
Vũ trường/ Karaoke
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
10/12/2024 21:40

Giới thiệu công ty

Cosmo Rex Saigon việc làm

Đường Đồng Khởi, Bến Nghé, Quận 1, Ho Chi Minh City, Vietnam

Quy mô: Từ 101 - 500 nhân viên

Việc làm tương tự

Nhân Viên Tư Vấn / Chăm Sóc Khách Hàng (Brand Ambassador)

Công Ty TNHH Gc Wellness Việt Nam

6 - 20 triệu VNĐ
Hồ Chí Minh
23/01/2025
Vị trí Senior Ambassador / Ambassador do công ty Cosmo Rex Saigon tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Senior Ambassador / Ambassador hoặc công ty Cosmo Rex Saigon ở các link phía trên

Giới thiệu công ty

Cosmo Rex Saigon việc làm

Đường Đồng Khởi, Bến Nghé, Quận 1, Ho Chi Minh City, Vietnam

Quy mô: Từ 101 - 500 nhân viên

JOB HOT

Ngân hàng Thương mại Cổ phần Hàng Hải Việt Nam (MSB)
5 triệu VND/tháng
Hà Nội, Hồ Chí Minh
Công Ty Cổ Phần Truyền Thông Kim Cương
8 triệu - 12 triệu VND/tháng.
Hà Nội
CÔNG TY TNHH AEON VIỆT NAM
Thỏa Thuận
Hà Nội
Công ty TNHH Bệnh viện Hùng Vương Gia Lai
Thỏa Thuận
Hồ Chí Minh, Gia Lai, Thừa Thiên Huế
Công ty TNHH Bệnh viện Hùng Vương Gia Lai
Thỏa Thuận
Hồ Chí Minh, Gia Lai, Thừa Thiên Huế
  • Hỗ trợ NTD:
  • 0962.107.888