Senior Operator (Japanese Language)NTT Data Vietnam Co., Ltd
Nơi làm việc: Hồ Chí Minh
Ngành nghề: IT phần mềm, Hành chính - Văn phòng, IT phần cứng/mạng
Thu nhập: 14 - 24 triệu
Hình thức: Toàn thời gian
Ngày đăng: 08/03/2024
Hạn nộp: 05/04/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Understand needed business, receive customer's issue/request, and solve those requests
Can communicate with customer in Japanese via phone/chat tools and also use English in daily
tasks
Learn business with procedure and practice them in daily working shift
Receive customer issue/request, reply/solve them quickly and exactly
Ensure issue/request to be closed correctly with customer's confirmation
Use dedicated tools in working (receiving tickets, update status and information)
Work in shifts, on weekend or holiday with full benefits according to Labor Code
Follow the direction of Leader or Line manager
Report to Leader or Line Manager
Guide and follow junior operator to handle tasks in working shift.
Can communicate with customer in Japanese via phone/chat tools and also use English in daily
tasks
Learn business with procedure and practice them in daily working shift
Receive customer issue/request, reply/solve them quickly and exactly
Ensure issue/request to be closed correctly with customer's confirmation
Use dedicated tools in working (receiving tickets, update status and information)
Work in shifts, on weekend or holiday with full benefits according to Labor Code
Follow the direction of Leader or Line manager
Report to Leader or Line Manager
Guide and follow junior operator to handle tasks in working shift.
Yêu cầu
Graduated from College or University
Japanese (language) skill equivalent to N2 or above
English skill in basic level
Has logical thinking
Good working attitude Good communication skill
Conduct request/process in the customers' instruction guidebook exactly
Knowledge of IT, specially understand about SQL
Japanese (language) skill equivalent to N2 or above
English skill in basic level
Has logical thinking
Good working attitude Good communication skill
Conduct request/process in the customers' instruction guidebook exactly
Knowledge of IT, specially understand about SQL
Quyền lợi
100% salary in 2-month probation
Working time: 8 hours/shift/day (8:00-16:00 / 16:00-24:00 / 24:00-8:00 (next day)) => 40 hours/week
Bonus evaluation twice a year & Annual salary increment review
Premium Healthcare Package for family
16 annual leave days per year & 1 more day off on Company Anniversary day
Language allowance (English or Japanese)
Work-life balance (Company retreat, Woman Inspiration Activities, Volunteer Week, Football/Yoga club, ...)
Global working environment & Abroad Opportunities (APAC, Europe, Japan,... )
Training & Development Opportunities (in class, online, offline training in APAC regions/Japan)
Long-term multi-career roadmap
Working time: 8 hours/shift/day (8:00-16:00 / 16:00-24:00 / 24:00-8:00 (next day)) => 40 hours/week
Bonus evaluation twice a year & Annual salary increment review
Premium Healthcare Package for family
16 annual leave days per year & 1 more day off on Company Anniversary day
Language allowance (English or Japanese)
Work-life balance (Company retreat, Woman Inspiration Activities, Volunteer Week, Football/Yoga club, ...)
Global working environment & Abroad Opportunities (APAC, Europe, Japan,... )
Training & Development Opportunities (in class, online, offline training in APAC regions/Japan)
Long-term multi-career roadmap
Thông tin khác
Phân tích mức độ phù hợp
New
Xem ngay
Cấp bậc
Nhân viên
Kinh nghiệm
2 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
New
Xem ngay
Cấp bậc
Nhân viên
Kinh nghiệm
2 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Giới thiệu công ty
NTT Data Vietnam Co., Ltd việc làm
R202, HITC Building, 239 Xuan Thuy Street, Cau Giay District, Hanoi
Quy mô: Từ 101 - 500 nhân viên
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Vị trí Senior Operator (Japanese Language) do công ty NTT Data Vietnam Co., Ltd tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương 14 - 24 triệu, tìm thêm việc làm về Senior Operator (Japanese Language) hoặc công ty NTT Data Vietnam Co., Ltd ở các link phía trên
Giới thiệu công ty
NTT Data Vietnam Co., Ltd việc làm
R202, HITC Building, 239 Xuan Thuy Street, Cau Giay District, Hanoi
Quy mô: Từ 101 - 500 nhân viên