ServiceNow DeveloperCÔNG TY CỔ PHẦN TECHBANK SOFTWARE

PROJECT DESCRIPTION
We focus on the implementation of solutions in the field of utilities (energy, gas, water), industry and the public sector. We specialize in SAP systems , as well as solutions in other programming languages, e.g. Java, .Net and others. We offer you a comprehensive overview of the development and operation of information systems. Audit and analysis of existing systems, proposal of corrective measures or specification of new systems, these are only a fraction of the services in which gdTeam can successfully help you.
Servicenow Senior Developer
TECHNICAL SKILLS REQ. (OS, PROGR. LANGUAGES, DATABASES, TOOLS, ETC.)
● Proficient in ServiceNow platform development and customization
● Extensive experience with ServiceNow integrations
● Ability to provide senior-level support and guidance on integration tasks
● Strong development skills, particularly in scripting and APIs
● Deep understanding of ServiceNow architecture and best practices
● Proven experience as a senior developer in ServiceNow projects
2- Servicenow plaform specialist
TECHNICAL SKILLS REQ. (OS, PROGR. LANGUAGES, DATABASES, TOOLS, ETC.)
● Proficiency in IT Operations Management (ITOM) within the ServiceNow platform
● Experience in Event Management configuration and optimization
● Familiarity with Configuration Management Database (CMDB) setup and maintenance
● Ability to work with and customize Service Maps within ServiceNow
3- Service Now Operations Analys:
● Incident Management:
○ Proficiency in developing business rules for incident management processes
○ Experience in making form adjustments to enhance incident handling efficiency
○ Ability to integrate email systems with ServiceNow for streamlined incident communication
○ Familiarity with tool integration, potentially including connectors for ServiceNow to ServiceNow (SN-SN) or ServiceNow to T-systems (SNT-systems), subject to further specification
● Problem Management:
○ Competence in developing business rules for problem management processes
○ Skill in making form adjustments to improve problem resolution workflows
● Knowledge Management:
○ Proficiency in developing business rules for knowledge management processes
○ Ability to design and implement approval workflows for knowledge Articles
4- Service Now Integration Expert
Expertise in setting up, troubleshooting, and customizing integrations within the ServiceNow platform
● Proficiency in developing business rules, scripts, and APIs to support integration processes
● Strong understanding of Configuration Management Database (CMDB) and Common Services Data Model (CSDM) concepts within ServiceNow
● Demonstrated experience in software development, particularly in the contex 5- Service Now Discovery Specialist:
Proficiency in setting up, troubleshooting, and customizing ServiceNow Discovery functionalities
● Ability to create new probes, patterns, and scripts to enhance discovery capabilities
● Strong understanding of Configuration Management Database (CMDB) and Common Services Data Model (CSDM) concepts within ServiceNow
● Familiarity with Impact, Risk, and Emergency (IRE) assessments
● Knowledge of class hierarchy, CMDB health metrics, and Service Modelling Principles
6- Service Now Business Analyst
Extensive experience working with the ServiceNow platform
● Proficiency in business rule scripting to automate processes and workflows
● Skill in creating and customizing tables and reports within the ServiceNow Environment
7- ServiceNow Catalog Items & Flow Designer
Creation of Catalog Items, including setup of Variables, UI Policies, and Client Scripts
● Proficiency in configuring and customizing Flow Designer for various processes such as Approvals, Tasks, and automated steps like creating Configuration Items (CI)
8- ServiceNow Change and Release Management
Proficiency in Change and Release Management processes within the ServiceNow platform
● Experience in implementing and optimizing Change and Release Management processes
● Ability to configure interfaces within the ServiceNow platform for effective communication and integration with other systems