Software Support EngineerCông Ty Tnhh Endava
Nơi làm việc: Hà Nội, Hồ Chí Minh
Ngành nghề: IT phần mềm, Điện - Điện tử - Điện lạnh, Điện tử viễn thông, Sản xuất / Vận hành sản xuất, Bộ Phận Hỗ trợ, Cơ khí chế tạo / Điện / Điện tử / Tự động hóa
Thu nhập: Thoả thuận
Hình thức: Toàn thời gian
Ngày đăng: 16/07/2024
Hạn nộp: 31/08/2024
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Mô tả công việc
Exciting new opportunities exist in our team responsible for the Development and Maintenance of middleware software that is used as the basis of many products in our customers' portfolio.
By joining the team, you have a chance to work with cutting-edge technologies in video delivery network. You will be a member of global support team, work with many different customers and partners around the world in contributing to the satisfaction of the customers.
Your responsibilities include but not limited to the following:
Enjoy customer interaction and is challenged by trouble shooting in a complex environment
Day-to-day service and support end customers and partners globally
Give customer advice on how to use the system, provide troubleshooting support, corrective actions and root cause analysis
Close cooperation with R&D and Solution Architects to find solutions and solve customer issues
Participate in on-call 24/7 rota for customers Emergency cases
Outgoing personality with a customer focus and right attitude to serve the customer.
Actively contribute to our customer satisfaction
By joining the team, you have a chance to work with cutting-edge technologies in video delivery network. You will be a member of global support team, work with many different customers and partners around the world in contributing to the satisfaction of the customers.
Your responsibilities include but not limited to the following:
Enjoy customer interaction and is challenged by trouble shooting in a complex environment
Day-to-day service and support end customers and partners globally
Give customer advice on how to use the system, provide troubleshooting support, corrective actions and root cause analysis
Close cooperation with R&D and Solution Architects to find solutions and solve customer issues
Participate in on-call 24/7 rota for customers Emergency cases
Outgoing personality with a customer focus and right attitude to serve the customer.
Actively contribute to our customer satisfaction
Yêu cầu
IT Background
Good at English skills.
At least 2 years relevant work experience
Good analytic, trouble-shooting and problem-solving capabilities.
Good at interpretation, negotiation skills.
Familiar with Linux environment.
Must be able to read and understand C/C++ programming language.
Experience in bash, python scripts.
Experience in product maintenance, consulting and system integration.
Good at English skills.
At least 2 years relevant work experience
Good analytic, trouble-shooting and problem-solving capabilities.
Good at interpretation, negotiation skills.
Familiar with Linux environment.
Must be able to read and understand C/C++ programming language.
Experience in bash, python scripts.
Experience in product maintenance, consulting and system integration.
Quyền lợi
Why you'll love working here?
Health: people-centric culture, Global Wellbeing Programme, onsite session for nutrition and psychotherapy, sports allowance.
Family: work from home and flexible working hours, childbirth gift
Community: We care Programme, Endava is growing rapidly and responsibly.
Finance: Share Plan, Company Performance Bonus, Your Zone Award, Your Team Award, Referral bonus
Career opportunities: Endava University, complex projects, internal tech communities, trainings, coaching, conferences, workshops, certifications, online learning platforms subscriptions, rotations, access to corporate library.
Workspace: space for collaboration, creativity, learning, socializing, Inclusion & Diversity Programme, multicultural environment, working with colleagues and clients across different regions.
Health: people-centric culture, Global Wellbeing Programme, onsite session for nutrition and psychotherapy, sports allowance.
Family: work from home and flexible working hours, childbirth gift
Community: We care Programme, Endava is growing rapidly and responsibly.
Finance: Share Plan, Company Performance Bonus, Your Zone Award, Your Team Award, Referral bonus
Career opportunities: Endava University, complex projects, internal tech communities, trainings, coaching, conferences, workshops, certifications, online learning platforms subscriptions, rotations, access to corporate library.
Workspace: space for collaboration, creativity, learning, socializing, Inclusion & Diversity Programme, multicultural environment, working with colleagues and clients across different regions.
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
2 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
2 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Giới thiệu công ty
Công Ty Tnhh Endava việc làm
Tầng G, 222 Điện Biên Phủ, Phường Võ Thị Sáu, Quận 3, TP Hồ Chí Minh
Quy mô: Từ 26 - 100 nhân viên
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Vị trí Software Support Engineer do công ty Công Ty Tnhh Endava tuyển dụng tại Hà Nội, Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thoả thuận, tìm thêm việc làm về Software Support Engineer hoặc công ty Công Ty Tnhh Endava ở các link phía trên
Giới thiệu công ty
Công Ty Tnhh Endava việc làm
Tầng G, 222 Điện Biên Phủ, Phường Võ Thị Sáu, Quận 3, TP Hồ Chí Minh
Quy mô: Từ 26 - 100 nhân viên