Stewarding SupervisorFour Points by Sheraton Ha Giang

JOB SUMMARY
Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Support banquet and buffet by transporting and ensuring adequate stock. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching associates.
CORE WORK ACTIVITIES
Safety and Security
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Policies and Procedures
Follow company and department policies and procedures.
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors/Manager.
Physical Tasks
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Move over sloping, uneven, or slippery surfaces.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Dishwashing Activities
Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing.
Ensure water temperature, and chemical levels are appropriate to run the dishwashing machine, and complete proper documentation.
Clean the dishwashing machine, including removing trash and spraying the inside of the machine, cleaning and unclogging the spray arms and jets, cleaning the outer surfaces of the machine and troubleshoot dishwasher malfunctions as required.
Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink at the appropriate levels to clean dishes, ensuring the chlorine levels are between 50 and 100 parts per million and that the water temperature is sufficiently hot.
Assists Management
Coordinate tasks and work with other departments to ensure that the department runs efficiently.
Ensure that hourly associates are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
Assist management in counseling hourly associates on work related concerns and issues to ensure satisfaction and productivity.