Supervisor, Guest ServicesHoi An South Development Company Limited
Hình thức: Toàn thời gian
Ngày đăng: 15/07/2024
Hạn nộp: 07/08/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Duties may include but are not limited to:
• Control the application of all safety and hygiene policies, regulations, and procedures of the hotel.
• Report regularly to Assistant Manager, Guest Services and Manager, Guest Services concerning the daily operation.
• Transmit suggestions made by the guest and his subordinates to the Manager, Guest Services.
• Transmit his knowledge to his subordinates and correct them when necessary.
• Participate in all Front Office meetings.
• Participate in all training programs provided by Front Office Management.
• Control the appearance and cleanliness of his subordinates.
• Check the cleanliness of his work area, equipment, and material.
• Relate well with all staff under his supervision; follow the quality service standards for his internal customers.
• Handle guest requests and complaints.
• Control accurately the billing.
• Ensure the daily operation of the Front Office.
• Ensure the implementation of sales directives from the Head Office.
• Assign the room according to the availability of the residences.
• Check the expected arrival list and the room allocation of the day.
• Control the booking for the different activities and services of the residences.
• Develop training and development plans for his staff; implement and evaluate these plans.
• Perform other duties as may be assigned.
• Any other duty that may be assigned by management.
• Control the application of all safety and hygiene policies, regulations, and procedures of the hotel.
• Report regularly to Assistant Manager, Guest Services and Manager, Guest Services concerning the daily operation.
• Transmit suggestions made by the guest and his subordinates to the Manager, Guest Services.
• Transmit his knowledge to his subordinates and correct them when necessary.
• Participate in all Front Office meetings.
• Participate in all training programs provided by Front Office Management.
• Control the appearance and cleanliness of his subordinates.
• Check the cleanliness of his work area, equipment, and material.
• Relate well with all staff under his supervision; follow the quality service standards for his internal customers.
• Handle guest requests and complaints.
• Control accurately the billing.
• Ensure the daily operation of the Front Office.
• Ensure the implementation of sales directives from the Head Office.
• Assign the room according to the availability of the residences.
• Check the expected arrival list and the room allocation of the day.
• Control the booking for the different activities and services of the residences.
• Develop training and development plans for his staff; implement and evaluate these plans.
• Perform other duties as may be assigned.
• Any other duty that may be assigned by management.
Yêu cầu
• Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field.
• Computer Knowledge and experience in MS office programs.
• Well-developed communication and customer relations skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Knowledge of world Class Property Management System is required.
• Minimum of 1 years' experience in the same position.
• Must be fluent in written and spoken English.
• Excellent interpersonal and public communication skills
• Computer Knowledge and experience in MS office programs.
• Well-developed communication and customer relations skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Knowledge of world Class Property Management System is required.
• Minimum of 1 years' experience in the same position.
• Must be fluent in written and spoken English.
• Excellent interpersonal and public communication skills
Quyền lợi
Professional and multicultural working environment
Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang - Hoiana, duty meal, ...)
Big-scale project in central Vietnam
Career Development Opportunity
Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang - Hoiana, duty meal, ...)
Big-scale project in central Vietnam
Career Development Opportunity
Giới thiệu công ty
Hoi An South Development Company Limited việc làm
Thôn Tây Sơn Tây, Xã Duy Hải, Huyện Duy Xuyên, Tỉnh Quảng Nam, Việt Nam
Quy mô: Từ 101 - 500 nhân viên
Việc làm tương tự
Trợ Lý Quản Lý Nhà Hàng (Tiếng Anh/ Tiếng Nhật/ Tiếng Hàn/ Tiếng Trung)
LITTLE RIVERSIDE HOIAN LITTLE LUXURY HOTEL & SPA
Thương lượng
Quảng Nam
21/10/2024
Assistant Lean Manager/ Phó Phòng Cải Tiến Quy Trình Sản Xuất - Tam Kỳ, Quảng Nam
CÔNG TY TNHH FASHION GARMENTS
Thương lượng
Quảng Nam
21/10/2024
Nhân viên Phòng Đào Tạo.
VIỆN - TRƯỜNG ĐẠI HỌC Y KHOA PHAN CHÂU TRINH
Thương lượng
Đà Nẵng, Quảng Nam
06/11/2024
Chuyên Viên Kế Hoạch Xây Dựng
Công ty Cổ Phần đầu tư Địa ốc Đại Quang Minh
Thương lượng
Quảng Nam
13/10/2024
NHÂN VIÊN HỖ TRỢ SẢN XUẤT (Tiếng Nhật N3) - TUYỂN GẤP
Midori Safety Footwear Vietnam Co., Ltd
Thương lượng
Quảng Nam
22/10/2024
[HN] Công Ty Tư Vấn HIP Tuyển Dụng Trợ Lý Giám Đốc, Nhân Viên Sales Staff Tiếng Anh/Tiếng Hàn/Tiếng Nhật/Đào Tạo Nhân Sự/Kỹ Thuật Sản Xuất/Quản Lý Chất Lượng Tiếng Nhật/Kỹ Thuật Tiếng Hàn/Supervisor
Công ty tư vấn tuyển dụng HIP
Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng
Hà Nội, Đà Nẵng, Bắc Ninh, Hưng Yên, Quảng Nam, Khác
28/11/2024
Vị trí Supervisor, Guest Services do công ty Hoi An South Development Company Limited tuyển dụng tại Quảng Nam, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Supervisor, Guest Services hoặc công ty Hoi An South Development Company Limited ở các link phía trên
Giới thiệu công ty
Hoi An South Development Company Limited việc làm
Thôn Tây Sơn Tây, Xã Duy Hải, Huyện Duy Xuyên, Tỉnh Quảng Nam, Việt Nam
Quy mô: Từ 101 - 500 nhân viên