Support Application Engineer - Marketing Automation, Customer Loyalty, CRMCÔNG TY TNHH MEMBERSON
Nơi làm việc: Hồ Chí Minh
Ngành nghề: IT phần mềm, Marketing - PR, Bộ Phận Hỗ trợ, Phát triển thị trường, Marketing / Truyền thông / Quảng cáo
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 16/03/2024
Hạn nộp: 17/04/2024
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Mô tả công việc
The support application engineer is an impactful addition to the team and will significantly contribute to Memberson core technical expertise and ability to provide advanced and unique solutions to our clients. The support & application engineer will provide advice, support, and implement technical solutions to help our clients with their customer loyalty and engagement strategies and solutions.
Job Responsibilities
• Provide first and second level application support for Memberson product/module to clients which require technical expertise and knowledge, including analysis of cases to identify recurring incidents.
• Test and support of Memberson product/module features and customisation for clients which includes configuration of the different modules and scripting for client customisations
• Support sales and account managers around data science and analytics including data migration, data export / import, data correction and reports
• Ensure complete client documentation on all customisations or client modifications
• To provide assistance in communication to clients for CRM matters.
• Any other duties assigned by Technical Project Manager.
Job Responsibilities
• Provide first and second level application support for Memberson product/module to clients which require technical expertise and knowledge, including analysis of cases to identify recurring incidents.
• Test and support of Memberson product/module features and customisation for clients which includes configuration of the different modules and scripting for client customisations
• Support sales and account managers around data science and analytics including data migration, data export / import, data correction and reports
• Ensure complete client documentation on all customisations or client modifications
• To provide assistance in communication to clients for CRM matters.
• Any other duties assigned by Technical Project Manager.
Yêu cầu
• Diploma in Engineering or Computer Science or equivalent with at least 2 years working experience in SQL and HTML. Fresh graduates are also welcome to apply.
• Knowledge of T-SQL and HTML is required.
• Knowledge of C# using Microsoft .NET Framework and web development is a plus.
• Knowledge of Amazon Web Services and server Infrastructure is a plus.
• Experience working with customers, understanding their issues, and managing their expectations.
• Experience in identifying issues by analysing data and problem solving to enable the efficient analysis of system data logs.
• Self-driven, work independently and willing to work in a flexible and non-hierarchical environment
• Good interpersonal and communication skills, a team player
• Analytical, good at problem solving, and being able to work efficiently and effectively under stressed condition
• Knowledge of T-SQL and HTML is required.
• Knowledge of C# using Microsoft .NET Framework and web development is a plus.
• Knowledge of Amazon Web Services and server Infrastructure is a plus.
• Experience working with customers, understanding their issues, and managing their expectations.
• Experience in identifying issues by analysing data and problem solving to enable the efficient analysis of system data logs.
• Self-driven, work independently and willing to work in a flexible and non-hierarchical environment
• Good interpersonal and communication skills, a team player
• Analytical, good at problem solving, and being able to work efficiently and effectively under stressed condition
Quyền lợi
Bonus 13th salary, bonus performance
Opportunity working onsite in Singapore and other more benefits
Support free parking, free lunch, extra health insurance
Opportunity working onsite in Singapore and other more benefits
Support free parking, free lunch, extra health insurance
Giới thiệu công ty
CÔNG TY TNHH MEMBERSON việc làm
Tầng 5 , khu 5.6 B , ETown 2 , 364 Cộng Hòa , Phường 13
Quy mô: Từ 10 - 25 nhân viên
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Vị trí Support Application Engineer - Marketing Automation, Customer Loyalty, CRM do công ty CÔNG TY TNHH MEMBERSON tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Support Application Engineer - Marketing Automation, Customer Loyalty, CRM hoặc công ty CÔNG TY TNHH MEMBERSON ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH MEMBERSON việc làm
Tầng 5 , khu 5.6 B , ETown 2 , 364 Cộng Hòa , Phường 13
Quy mô: Từ 10 - 25 nhân viên