Technical Application Lead - Core DiagnosticsAbbott Nutrition International

INTRODUCTION
• Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions. Abbott's life-changing tests and diagnostic tools put the power of health in the hands of people, in all parts of the world. We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life.
• Abbott Diagnostics provides in vitro diagnostic products and technologies in immunology, clinical chemistry, hematology, blood screening, laboratory information and automation.
MAIN RESPONSIBILITIES
• Provide Expert Assay troubleshooting.
• Provide escalated support - handling the most complex troubleshooting, escalated from level II or level I service interventions.
• Provide backup.
• Perform new customers and laboratory assay investigation, troubleshooting and operator training and coaching.
• Prepare and participate in Customer business reviews.
• Perform advanced technical coaching and training for Abbott Ambassadors, and Technical Application Specialists.
• Participate in Area Expert Team.
• Deliver Customer Operator training in Abbott facilities or on-site.
• Perform new instrument and assay implementations through to Test of Record.
• On-site assay investigation, troubleshooting and operator training and coaching.