Academic Coordinator - Điều Phối Học Thuật (Hồ Chí Minh)

Program Implementation and Coordination at IGS Partner Schools
Conduct product demonstrations of the IGS program and associated learning platforms for potential partner schools.
Oversee the execution of implemented programs at partner schools, ensuring compliance with relevant regulations.
Introduce and provide updates on newly launched academic programs.
Collaborate with partner schools' staff to organize training sessions on platform usage, regulations, and instructional procedures.
Advise on graduation pathways and adjust plans accordingly to ensure students can graduate on time.
Program and Curriculum Research and Management at IGS Partner Schools
Work closely with the IGS Research & Development team to address partner schools' requests related to academic platforms, curriculum, and other academic matters.
Facilitate communication between partner schools, the IGS Board of Directors, and platform vendors to resolve issues related to graduation pathways, operations, or technical concerns.
Service Quality Improvement and Partner School Relations
Maintain regular communication with partner schools, organizing meetings to discuss student progress, learning outcomes, and quality assurance matters.
Manage inquiries, concerns, and complaints related to products and services being used at partner schools.
Conduct annual surveys to gather feedback from partner schools, ensuring ongoing quality control and improvement.
Additional Responsibilities
Support or coordinate participation in events, seminars, product demonstrations, and service introductions organized by the Sales or Marketing departments (if applicable).
Provide regular reports on activities and results (weekly, monthly, quarterly, and annually).
Assist in coordinating the Mizzou program at IGS, including monitoring student pacing and graduation plans.