Mô tả công việc
A. Academic Quality Assurance
● Monitor individual learning progress; identify and provide support for slow learners.
● Review and ensure the consistency and quality of teaching materials, lesson plans, and
curriculum
● Observe classes regularly and provide constructive feedback to teachers based on student
progress.
● Summarize the observation record to advise in teachers/TA training to improve overall
quality.
● Contribute ideas for program development and continuous improvement of academic
content and delivery methods.
● Participate in the recruitment, onboarding, and training of teachers and teaching assistants.
● Support the class observation, performance review, and evaluation processes for teachers
and TAs.
● Address and solve academic-related issues via internal channels such as slacks/zoho and
whatsapp.
● Assist in teacher/TA substitution or student support arrangements to avoid class
interruption.
B. Batch & Student Management
● Ensure teachers follow the assigned curriculum and lesson pacing.
● Maintain accurate student records, including transfers, withdrawals, or postponements.
● Monitor and address attendance issues and class scheduling irregularities.
● Periodically review scheduling effectiveness and propose improvements to increase
learning efficiency
● Recommend schedule optimization strategies with supporting data.
C. Academic Support & Coordination
● Collaborate with Event, Curriculum, and Operations teams to organize project-based
learning classes, workshops, craft sessions, and events.
● Monitor preparation timelines and ensure on-time material delivery for smooth execution.
● Provide walk-in support and take initiative during unplanned or emergency academic
situations.
● Ensure all special sessions are conducted with high standards of readiness and quality.
● Coordinate with the academic team from oversea branches for academic project.
Yêu cầu
Must-Have:
Ability to work independently and critically under time pressure.
Collaborative mindset; able to work with teams across functions (event, curriculum, ops).
Strong internal communication and task tracking skills.
Flexibility in work location and schedule; ready to travel between hubs if needed.
High ownership and attention to detail in class logistics and support delivery.
Preferred:
- Experience in EdTech, language centers, or academic coordination roles.
- Familiarity with center-based learning environments. - Proficiency in tools such as Google Sheets, Notion, or CRM/ERP platforms.
Working Time:
Mon: OFF
Tue-Wed- Thu-Fri: 14:00 - 21:00 PM
Sat-Sun: 9:00 - 19:00
Work location:
- Head office: 141 Nguyễn Thị Thập, Ward Tân Hưng, District 7, HCMC
- And flexible and able to travel between different Hubs at BrightCHAMPS
Quyền lợi
Employee Engagement Activities, Team Building Events ;
13th month paid/year as company rule;
Company's labor policy completely pursuant to Vietnamese labor legislation (social & health insurance, annual leave, working conditions, etc.);
Young, dynamic working environment;
Snack, coffee free in office;
Join our team building program and many parties (lunch party, dinner party, cinema,...);
Work with skilled foreign professionals;
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: 141 Nguyễn Thị Thập, Ward Tân Hưng, District 7, Phường Tân Hưng