Account Manager

ClickMedia is a 1-stop shop for all social and digital solutions. Our core competencies include Social Commerce, Data Analytics, Consumer Experience and Technology.
As part of the VML Vietnam Group, our expertise is in 'Connected Commerce' and we are keen to work with talented thinkers and driven doers. Inbox your details and you will hear back from us.
ClickMedia is seeking for ACCOUNT MANAGER who will provide a day-to-day client facing service to our clients.
Location: L9, Opal Tower, 90 Nguyen Huu Canh Street, Ward 22, Binh Thanh District, HCMC
Type of employment: Permanent
Report to: Client Service Director / Senior Client Service Manager
Role Summary
· Maintain good relationship with client.
· Consolidate proposal and sell to client.
· Provide solution to campaign-related issues.
· Ensure campaign's optimal performance.
· Create digital measurement frameworks and support team members in the development and delivery of digital plans.
· Be responsible for given business KPIs x Work on multiple accounts.
What you will do
· Build strong, long-term client relationships and maintain frequent contacts.
· Act as single point contact for all project-related matters.
· Address client queries effectively and in a timely manner
· Lead and ensure effectiveness of internal brainstorming.
· Develop digital solution for clients including integrated digital media plan based on their specific needs. Present and sell digital solution to clients.
· Plan resources for project implementation, supervise execution and assure minimal errors rate.
· Be responsible for quality of deliverables, timeline and KPIs delivery commitment.
· Manage and optimize campaign performance.
· Consolidate campaign report and present to client.
What you need
· Solid and comprehensive digital background with a minimum of 3 years' experience.
· Stay up-to-date with digital technology trends
· Good client management experience.
· Proven record of client satisfaction and contribution to winning of new accounts/ new business.
· Good interpersonal and analytic thinking skill, result-oriented.
· Fluent in English.
· Strong proficiency with the Microsoft Office suite
What you will get once becoming a Clicker
👉 Competitive salary with attractive welfare policies.
👉 Frequent global training courses are well provided.
👉 The self-customized & flexible career roadmap for your own development.
👉 Opportunities to learn from and work with professional & talented veterans in the digital and advertising agency industry.
👉 Chances to broaden international networks within the industry and exposure to international exchange working experiences within the regional markets.
👉 Diversified, Respectful, Caring, Agile working environment.