Invoicing & Billing
- Prepare, validate, and issue customer e.invoices accurately and on time.
- Ensure invoices comply with tax, and company policy requirements.
- Match receipt with e.invoices into two systems, operational & e-invoice systems
- Record invoices and receipts into accounting software daily
- Check and reply to emails, telephones from customers related to e-invoices
- Coordinate with sales/operations teams to capture all billable transactions, avoiding revenue leakage.
- Maintain proper billing documentation for audit trail and compliance.
- Support monthly closing by reconciling invoiced amounts with collection schedules.
Outstanding & Unbilled Transactions Following up
- Track and prepare and monitor outstanding report customer balances from operation system, AR Ageing from accounting system weekly, monthly and any case by case as per manager's requirement
- Review and follow up on overdue invoices; send reminders to customers and liaise with other departments for support and assist in provision/bad debt review by providing accurate AR Ageing.
- Escalate high-risk overdue accounts to line manager with recommendations.
- Reconcile AR Ageing to ensure month-end closing outstanding report updated accurately and tied to Trial balance, or Balance Sheet.
- Investigate unbilled transactions, identify root causes (e.g., missing approvals, pending documents), and resolve issues to ensure timely billing.
- Take care of Credit customers for payment on time, and follow up new customers granted credit term
General Support
- Co-operate closely with finance team, and other departments to solve matters related to payments and collections.
- Other responsibilities, in addition to those mentioned above, as assigned by Finance,
Accounting Managers and Team Leader.