Job Description
Payment Operations
Update and manage customer contract data, ensuring completeness and accuracy.
Issue debit notes to customers in a timely and accurate manner.
Coordinate with relevant departments to ensure the issuance of invoices and handle invoice-related issues in compliance with Company policies and legal regulations.
Monitor and update customer payments and accounts receivable; collaborate with related departments to track outstanding balances and resolve arising issues.
Reconcile receivables and calculate late payment interest at the end of each month.
Record accounting entries related to sales of goods/services and customer collections, ensuring compliance with VAS and Vietnamese accounting regulations.
Monitor and record customer collections through bank accounts; reconcile bank balances with bank statements.
Prepare output VAT invoice listings and reconcile with relevant accounting accounts for periodic VAT returns.
Periodically perform reconciliation and confirmation of customer receivables.
Support audit activities by preparing documents and providing explanations as required.
Maintain and archive accounting books and documents within the assigned scope of responsibility.
Reporting
Prepare cash inflow reports and monitor receivable status by category.
Prepare accounts receivable reports and aging reports.
Other Duties
Participate in developing and updating payment accounting procedures and templates.
Provide data and explanations for tax inspections and audits.
Perform assigned tasks and other duties as required by management.
Coordinate with related departments to ensure accurate and timely reconciliation.
Prepare periodic and ad‐hoc reports for the direct manager.
Perform other tasks assigned by the direct manager.
Job Requirements
Candidates must be capable of problem-solving and effectively dealing with customers and tenants.
Candidates should possess strong negotiation skills to achieve work objectives.
Demonstrated knowledge and professional experience in retail management and customer service/hospitality.
Outgoing personality with excellent communication and interpersonal skills.
Good command of both English and Vietnamese.
Proficient in Microsoft Office applications.
Ability to work well in a team as well as independently.
Minimum of 5 years of relevant working experience.
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