Administrative Support Specialist

Company Description Homerun is creating a technology platform to transform student housing in Vietnam by enabling safer, more reliable rental options for college students. The company partners with universities to address legal, safety, and financial risks associated with unvetted private rentals, without requiring schools to invest in costly physical dorms.
Homerun has developed a multi-tenant, white-label operating system that allows universities to launch their own branded "satellite dormitory" networks with no coding and no platform fees. This solution helps institutions manage dispersed housing more efficiently while improving living conditions and peace of mind for students and families.
Role Description
The Administrative Support Specialist is a full-time, on-site role based in the Hanoi Capital Region. This role provides day-to-day administrative and clerical support to ensure smooth office operations and efficient coordination across teams.
Responsibilities include handling phone calls and inquiries, managing calendars and scheduling meetings, maintaining records and databases, and preparing basic reports and documentation. The specialist will support customer service activities for university partners and housing stakeholders, assist with simple accounting tasks such as invoice tracking and expense recording, and help organize internal and external meetings or events. Collaboration with colleagues, clear communication, and proactive problem-solving are key to success in this position.
Qualifications
Strong administrative assistance skills, including scheduling, document management, and data entry.
Effective communication and customer service skills to interact professionally with students, families, and university partners.
Professional phone etiquette and the ability to manage incoming calls and inquiries efficiently.
Basic accounting skills for handling invoices, expenses, and simple financial records.
Proficiency with office software (e.g., word processing, spreadsheets, email, and online collaboration tools).
High attention to detail, organizational skills, and the ability to prioritize multiple tasks.
Ability to work independently and as part of a team in a fast-paced environment.
Relevant experience in administrative or office support; experience in education or housing services is a plus.
Diploma or degree in Business Administration, Office Management, or a related field preferred.