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Application Support Engineer
Công ty TNHH Tekcent (việt nam)
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
- Troubleshoot basic technical issues and provide prompt resolution to customer inquiries
- Monitor and maintain the health and performance of our applications
- Collaborate with development and engineering teams to identify and resolve issues
- Contact customers to get approval for technical requests
- Create and maintain documentation for supported applications
- Communicate with customers via phone, email, and online chat to provide support and resolve issues
- Identify and escalate issues that cannot be resolved in a timely manner
- Provide support for critical issues based on Standard Business Hours
Yêu cầu công việc
- 2+ years of experience in application support or a related field
- Proficiency in at least one programming language (e.g. Java, Python, C#)
- Experience with SQL and database management
- Experience with Content Management Systems
- Experience working with 3rd Party Integrations/APIs
- Experience implementing the application and building the test cases
- Experience with Azure/AWS cloud
- Strong problem-solving and communication skills
- Ability to work well under pressure and meet tight deadlines
- Excellent English communication skills is a must
Quyền lợi được hưởng
Social, Heath and Unemployment Insurance transparently paid on your FULL salary
Health care insurance package
13th Bonus (prorated), Performance Bonus
12 days of Annual Leave, 12 days of Sick Leave, 1 day of Birthday Leave
Work from home policy (12 days)
Teambuilding, company trip
Regular professional workshop, sharing experience
Sponsor courses and professional certifications
Opportunities to work onsite for international projects
Make English a part of your daily routine
International, and professional work environment
Employee clubs & events (running groups, board game groups, foosball competition, indoor & outdoor party, ...) and gifts on special occasions
International management style: professional, dynamic, open minded, supportive, and friendly
Nộp hồ sơ liên hệ
Công ty TNHH Tekcent (việt nam)
Thông tin chung
- Ngày hết hạn: 20/08/2023
- Mức lương: Thỏa thuận
Strategy: We help our clients define their vision, goals and roadmap for digital transformation.
Consulting: We analyse our clients' current situation, challenges and opportunities to provide tailored recommendations and solutions.
Digital: We design and develop user-friendly and responsive websites, mobile apps, digital kiosks, interactive displays and more.
Technology: We use the latest technologies and tools to create secure, scalable and high-performance systems.
Operations: We provide ongoing support and maintenance to ensure the optimal performance and functionality of our products.
Việc làm tương tự
Giải thưởng
của chúng tôi
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Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.