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Major Responsibilities:
Client Management,
Business Development & Event Support
• Support the JBS team and Japanese managers in communicating with Japanese clients, handling inquiries, and maintaining strong relationships.
• Assist in identifying and resolving conflicts or misalignments between clients and internal teams.
• Assist in monitoring client needs and providing timely escalation and solutions.
• Support the preparation of seminars/webinars, other BD activities, including translation and material preparation.
Cross Team Coordination, Translation & Communication
• Facilitate communication between clients and EY service lines to ensure alignment.
• Translate client feedback into clear and actionable guidance for internal teams.
• Deliver accurate Japanese - English - Vietnamese translations for documents, emails, and meetings.
• Ensure translation quality and cultural accuracy across all materials.