Assistant Laundry ManagerFour Points by Sheraton Ha Giang

JOB SUMMARY
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
Assist Housekeeping management in managing daily activities.
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
Communicate issues to next shift, complete required paperwork.
JOB SPECIFIC TASKS
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Enter and locate work-related information using computers and/or point of sale systems.
Perform other reasonable job duties as requested by Supervisors.