Assistant Restaurant Manager (Western Cuisines)

Overview:
• Assists the Restaurant Manager in the overall operation of the restaurant. To control, guide and supervise all staff with the purpose to achieve maximum guests satisfaction.
• Assists the Restaurant Manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Responsibilities:
· To report to work within the requested time prior to commencement of duty, well- groomed and to uniform standard.
· To promote a helpful and professional image to the guest and give full co-operation to any prospective guest requiring assistance with a prompt, caring and helpful attitude.
· To strive to anticipate the guest needs whenever possible to enhance quality service and in turn complement guest satisfaction.
· To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to assist in other Hotel Departments in response to the business and guest needs.
· Completes all storeroom requisitions required by the relevant outlets.
· To ensure the attendants are aware of daily specials, goals set and all activities within the Hotel.
· Responsible for the hygiene, cleanliness and good appearance of the restaurant and proper maintenance of all operating equipment, furniture and fixture
· Maintain a happy working atmosphere and team work spirit
· Assist the Restaurant Manager in all training programs and on the job training sessions
· Ensure, in close collaboration with the other Restaurant Managers, the implementation of the interchange ability of Lotte Hotel personnel by accepting to provide Food and Beverage personnel to other Departments when required for the good operating of the Hotel.
· The Assistant Restaurant Manager might be required to perform some related duties assigned by his/ her Restaurant Manager Food and Beverage Manager/ Director.
· Works with Restaurant Manager/ Food and Beverage Manager/ Director on manpower planning and management needs
· Works with Restaurant Manager/ Food and Beverage Manager/ Director in the preparation and management of the Department's budget
· Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
· Perform any other duties which may be assigned by the Management from time to time.
· Update daily log file