Associate Project Manager - Non-Tech

Job Title: Associate Project Manager
Number of Headcount:
• English (ENG) Position: 1 Headcount
• Chinese (CHI) Position: 1 Headcount
Location:
• ENG Position: K Floor, Sunshine Center, No 16, Pham Hung Street, Tu Liem Ward, Hanoi
• CHI Position: 5th Floor, Viet A Tower, No. 9 Duy Tan Street, Cau Giay Ward, Hanoi
Working hours: 8AM - 5PM from Monday to Friday
About Appen:
Appen, founded in 1996, is a global company that offers data solutions and services for machine learning and artificial intelligence. Our expertise includes having a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries, and the industry's most advanced AI-assisted data annotation platform. Since September 2023, Appen has operated a business in Vietnam.
Key Responsibilities:
• Deliver project objectives within project scope, timeline, and budget.
• Develop and execute delivery and quality management plans to support a project end-to-end.
• Provide regular project status reporting and in-depth analysis when required.
• Build strong client relationships to increase client satisfaction and revenue opportunities.
• Drive continuous project improvements and efficiencies.
• Coordinate between project team members in a matrix environment.
• Communicate with all stakeholders, in a timely, clear, and concise manner across multiple time zones.
• Manage risks and issues and undertake recovery actions as necessary.
• Prepare and implement project plans, prepare reports and project-related materials.
• Solicit and use input and feedback from clients, Appen managers and ICs to help drive efficiencies and improve quality plans.
• Participate in the training and mentoring of new and existing Appen staff.
• Participate in program improvements, initiatives, and committee work as assigned.