Mô tả công việc
- Supervising all associates and ensuring adherence to hotel standards.
- Plan, organize, and oversee laundry operations, including washing, drying, pressing, folding, and delivery.
- Maintain strict quality control to ensure guest laundry, uniforms, and hotel linens are processed to the highest standards.
- Ensure proper maintenance, cleanliness, and safety of all laundry equipment and facilities.
- Manage chemical and consumable usage, monitor stock levels, and place requisitions as required.
- Develop work schedules, assign duties, and ensure adequate staffing levels.
- Recruit, train, motivate, and evaluate laundry associates to maintain a high-performing team.
- Prepare departmental reports on productivity, costs, damages, and replacements.
- Coordinate effectively with Housekeeping, Front Office, and other departments to meet guest needs and operational demands.
- Implement cost-control measures while ensuring service quality.
- Enforce safety regulations, fire prevention, and hygiene standards in all laundry areas.
Yêu cầu
• 1-2 years of experience in a 4-5 stars hotel environment, with previous Assistant experience preferred.
• Strong leadership, communication, and interpersonal skills.
• Excellent attention to detail and quality control.
• Good English communication skills (spoken and written).
• Proficient in MS Office; knowledge of PMS/Opera is an advantage.
• Ability to multitask, prioritize, and work under pressure.
• Professional, service-oriented attitude aligned with hotel standards.
Quyền lợi
- Competitive salary
- Two-month probation period with full salary
- Two days off per week
- Social Insurance contributions based on actual salary
- Seniority bonus policy
- Suncare health insurance
- Employee recognition policy for contributions and performance
- Annual bonuses, gifts, and appreciation programs for holidays and Tet (Lunar New Year)
Thông tin khác
Số lượng
1
Nơi làm việc
Quận Tây Hồ - Hà Nội
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Buồng phòng
Vị trí
Trợ lý,
thư kýCập nhật
15/[protected info]
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Quận Tây Hồ - Hà Nội