Mô tả công việc
• Prepare weekly roster, ensuring manning power is managed effectively and efficiently at all times
• Banquet Event order follow up and implement required from Sale Team
• Supervise and assist the banquet star on a daily basis
• Assist in processing the daily cash sheets in conjunction with other supervisor and manager
• Participate in planning, coordinating and implementing banquet menu - meeting room set up into the department operation
• Conduct daily briefings before all event and liaise with Kitchen department to manage the operation
• Work with other departments to supervise all aspects of stock deliveries and accurate and updated data records
• Follow closely with weekly order statement to ensure that stock levels are maintained and handled well
• Supervise the department's operation and handle incidents properly with satisfied service quality given
• Act as duty manager on rotation basis (role shared with other supervisors and manager)
• Support other supervisors and FB service star at peak times; undertake any operational duties to ensure guest expectation is met
Yêu cầu
- Minimum 1-2 years of experience in banquet operations or F&B supervisory roles in a 3- or 5-star hotel.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal skills.
- Good problem-solving and guest-handling abilities.
- Fluent in English (spoken and written); other languages are a plus.
- Flexibility to work on shifts, weekends, and holidays as required.
- Good knowledge of event planning, banquet service procedures, and setup logistics.
Quyền lợi
- Mức lương cạnh tranh
- 02 tháng thử việc hưởng nguyên lương
- 02 ngày nghỉ mỗi tuần
- BHXH theo mức lương thực tế
- Chính sách thưởng thâm niên
- Bảo hiểm chăm sóc sức khoẻ Suncare
- Chính sách ghi nhận sự cống hiến & năng lực
- Chính sách thưởng, quà tặng, tri ân lễ - tết hàng năm
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Quận Tây Hồ - Hà Nội