Mô tả công việc
CORE WORK ACTIVITIES
• Serve as a departmental role model or mentor by working alongside associates to perform technical or functional job duties.
• To continually check all Banqueting areas to ensure cleanliness, hygiene and safety, and ensure that all Banqueting areas comply with the Health and Safety regulations.
• To assist Banqueting Managers and assistants in room layout and capacities.
• To ensure that an adequate linen par level is available at all times.
• To ensure that Banqueting Associates are supplied with table plans prior to each event.
• To ensure the Banqueting Associates are supervised in the setup of the function room to the specifications as laid down by the room plans.
• Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
• To ensure guest bills are accurate through following the redlining procedure LSOP. To ensure appropriate cash handling procedures are followed.
• Ensure that associates are trained on hotel core values, job roles, responsibilities, and technical and service aspects of the job.
• To compile staff rotas in advance and submit to all banqueting associates.
• To ensure that a concise brief is given to all staff prior to each function.
• Conduct taste panels and menu classes on a daily basis for restaurant and room service.
• Attend and conduct meetings as required.
• Assist management to ensure that associates have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
• Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to associates and ensure that they are understood.
Yêu cầu
Education and Experience
• High school diploma.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience
Skills and Knowledge
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Quyền lợi
Get competitive salary & service charge
Have 12 annual leave days for a working year
Work 5 days per week - 2 days off per week
To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
Get 24/24 accident insurance during the term of the hotel contract
Join an annual Team Building
Receive training and training for career development
Thông tin khác
Số lượng
1
Nơi làm việc
Quận Bình Thạnh - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Ẩm thực
Vị trí
Trưởng ca/ Giám sát
Cập nhật
[protected info]:51
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Quận Bình Thạnh - TP HCM