Bellman (Nhân Viên Hành Lý)

Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property.
Assist with luggage storage and retrieval.
Transport guest luggage to and from guest rooms and/or designated bell area.
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
Supply guests with directions.
Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
Dispatch bell staff or valet staff as needed.
Communicate parking procedures to guests/visitors.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.