Liaise with the development team and business stakeholders to manage and prioritize the product backlog, ensuring alignment with business objectives.
Plan and monitor the implementation progress of features and change requests according to the approved priority order.
Create and manage tickets (Feature, User Story/Use Case, Issue/Bug) to track progress and ensure timely delivery.
Clarify and consolidate change requirements and implementation scope from relevant business units.
Collaborate closely with development, operations, and design teams to build prototypes and deploy solutions effectively.
Organize backlog grooming and requirement review meetings to present and discuss changes with relevant teams.
Coordinate with the development team to estimate and confirm project implementation timelines.
Support requirement clarification during development to address any newly raised issues or unclear points.
Participate in and support SIT and UAT testing processes.
Prepare, collect, and verify documentation related to the software development lifecycle, including BRD/CR, UAT Sign-off, and Production Deployment forms.
Maintain and manage Business Analysis documentation (e.g., Business Requirement Specification, Technical Requirement Specification) on the internal storage system.
Prepare and complete required Business Analysis reports. Perform other duties as assigned by the line manager.
Perform other duties as assigned by the line manager.
Bachelor's degree with good academic standing.
Strong command of English (both written and spoken).
Basic knowledge about some Programming languages and Database SQL.
Proficient in office computer skills, especially excel, word, powerpoint.
Domain knowledge of Banking or Finance (Credit Card, Installment, Insurance and Cashloan) is a strong advantage.
Familiar with Azure DevOps, Jira, Trello, Bizagi, Confluence.
Professional certifications, such as CCBA (Certification of Competency in Business Analysis), are preferred.
2-5 years of experience as a
Business Analyst in the Banking, Finance, or FinTech industry.
Proven track record in product development using Agile methodologies (Scrum, Kanban) and Waterfall frameworks.
Strong knowledge of database design, query optimization, and data management.
Experience in designing, developing, and deploying RESTful APIs.
Exceptional leadership, time management, and organizational abilities.
Familiarity with change management and performance evaluation processes.
Excellent problem-solving, analytical, and negotiation skills.
Strong logical reasoning and critical thinking.
Outstanding communication and interpersonal skills.
Ability to work effectively under pressure and meet tight deadlines.