Responsibilities
1. Development of Nominated Sales
Agent Prospecting: Identify, evaluate, and establish relationships with agents within approved associations and those who proactively contact Dolphin.
Inquiry Management: Process, consult, and follow up on agent inquiries to secure nominated shipments.
Market Intelligence: Gather data on potential agents (needs, current Vietnam partners/offices) to provide competitive solutions, reciprocal cargo exchange, and market insights.
Handover & Support: Transfer stable nominated routes to relevant departments for processing; provide ongoing monitoring and support as needed.
Cross-selling: Leverage agent customer data to develop additional nominated or sales leads for other services and routes.
Strategic Partnerships: Propose high-potential agents to become strategic partners.
2. Joint Sales & Lead Sharing
Collaborate with agents on joint sales initiatives and share sales leads.
Report agent sales performance and status to the Director.
3. Legal Compliance & Risk Management
Verify and evaluate the legal standing of international agents.
Negotiate and draft agency agreements; submit contracts to the Director for signing.
Coordinate with the Accounting Department to ensure the collection of outstanding debts.
4. Relationship Management & Retention
Host and engage with visiting foreign agents as assigned by the Director.
Propose overseas business trips to visit international agents.
Maintain relationships with non-strategic agents to ensure continuous service quality.
Collaborate with internal departments to maintain high service standards for agents.
5. Brand Building
Present and introduce Dolphin's company profile to agents within approved or assigned associations.
Propose strategies to enhance the company's brand image in the international market.
Qualifications:
Values: Good ethics, positive mindset, and alignment with Dolphin's corporate culture and core values.
Education: Bachelor's degree in International Trade, Foreign Economics, or a related field.
Experience:
Proven experience in the freight forwarding/logistics industry.
Experience in Sales and Marketing.
Experience in international trade negotiations and transactions.
Knowledge & Skills:
In-depth knowledge of the logistics industry.
Proficiency in professional/Technical English.
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