Business Intelligence Specialist

ABOUT ESOFT
Esoft is one of the world's leading real-estate tech companies, specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.
Our customers are real estate photography, media production, and real estate marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and high and consistent quality.
The company was founded in 2000 in Denmark and our platform in Vietnam has been operating since 2007. We currently employ more than 800 people in our offices in Vietnam, Denmark and Norway.
To learn more about our company's business and culture, please visit: [protected info]
At Esoft, we encourage all applicants from minorities, women, people with disabilities, and all other qualified applicants.
THE POSITION
The Business Intelligence Specialist is responsible for building and maintaining workforce-related data infrastructure, delivering analytical models that drive capacity and cost visibility, and translating complex operational data into actionable insights that support leadership decisions across core and extended workforce models.
This position ensures data quality, reporting automation, and analytical rigor across workforce-related datasets, enabling fact-based decisions on capacity, cost structure, and operational readiness.
RESPONSIBILITIES
Workforce Data Modeling & Analytics
- Design and maintain workforce-related data models covering headcount, capacity utilization, and production throughput.
- Collect, clean, and validate data from multiple operational sources to ensure consistency and accuracy.
- Build analytical models to identify trends, anomalies, and structural patterns in workforce datasets.
Data Pipeline & Reporting Infrastructure
- Design and maintain automated data pipelines for workforce-related data collection and processing.
- Build and maintain reporting templates, dashboards, and scheduled reports for operational and management use.
- Ensure data integrity across integrated systems and identify gaps in data collection processes.
- Drive automation initiatives to reduce manual reporting effort and improve data freshness
Workforce-Related Cost Data Management
- Consolidate and maintain a centralized data repository for workforce-related cost data (internal and outsourced).
- Structure and standardize cost datasets to enable meaningful comparisons across workforce models and time periods.
- Identify data gaps and inconsistencies in cost reporting and recommend corrective actions.
- Serve as the single trusted data source for workforce cost inputs to C&B and commercial discussions.
Data-Driven Insights & Executive Reporting
- Produce regular executive-level reports and ad hoc analyses on workforce-related performance and trends.
- Develop and maintain interactive dashboards that enable self-service data exploration for leadership and stakeholders.
- Translate complex workforce data into clear, actionable narratives and recommendations for decision makers.
- Perform scenario-based and sensitivity analyses to support strategic decisions on workforce investment and configuration.