C&B Team Leader

OBJECTIVE OF THE POSITION
The C&B Team Leader oversees C&B operations and ensures accuracy, compliance and effective service delivery.
The position works closely with the Head of HR in managing HR governance, policies, organizational design,
employee relations and key HR initiatives, while taking ownership of assigned projects and providing HR
recommendations to support business and organizational needs.
PRINCIPLE DUTIES & RESPONSIBILITIES
1. C&B Operations Management & Quality Control
- Oversee the overall C&B operations, including payroll, personal income tax, social/health/unemployment
insurance, employee benefits, leave management and other C&B-related activities.
- Supervise and review the work performed by C&B team members to ensure accuracy, timeliness and compliance
with Company policies and applicable laws.
- Establish and maintain appropriate checking and control mechanisms to minimize errors and compliance risks in
C&B operations.
- Review and verify payroll, insurance, benefits and other C&B-related calculations and documents prepared by
the team before submission to relevant functions or external authorities.
- Oversee the maintenance and accuracy of employee databases, personnel records and C&B-related
documentation.
- Lead the development and review of compensation structures, salary scales, pay ranges and benefit programs in
alignment with business needs, internal equity, market competitiveness and budget.
- Monitor headcount and salary budgets and provide relevant analysis and recommendations to the Head of HR
and Management.
- Prepare and review periodic C&B reports, including headcount, salary budget, turnover, retention and other HR
metrics as required.
2. HR Policy & Organizational Development and Projects Support
- Support the Head of HR in developing, reviewing and implementing HR policies, procedures, regulations and
guidelines in alignment with business needs and applicable laws.
- Take ownership of assigned HR projects relating to HR governance, organizational design, workforce planning,
employee relations, performance management, rewards and other HR initiatives.
- Support the Head of HR in reviewing organizational structures, job roles, reporting lines and manpower
allocation to ensure organizational effectiveness.
- Provide HR advice and recommendations to Management and Line Managers on employee relations, labor
matters, HR policies and other people-related issues.
- Participate in the handling of employee relations cases, including grievances, disciplinary matters, performance
issues and other sensitive employee cases.
- Monitor changes in labor and employment regulations and propose necessary updates to Company policies and
HR practices.
- Provide HR analysis, data and recommendations to support management decision-making.
3. Team Management & Development
- Lead and manage the C&B team, including workload planning, task allocation, performance monitoring and
quality control.
- Provide coaching, guidance and on-the-job training to develop team members' technical and professional
capabilities.
- Review team members' work and provide timely feedback to ensure high standards of accuracy, compliance and
service quality.
- Identify training and development needs and develop appropriate plans for team capability building.
- Ensure adequate backup and succession plans are in place for key C&B activities.
- Foster a collaborative, accountable and service-oriented working environment within the team.