ABOUT YOUR ROLE
To work closely with Internal team (Sales, Customer Services & Operation) & External team (GPD Hubs, sub-contractor...) in order to promote the business growth & profitability.
YOUR RESPONSIBILITIES WILL INCLUDE
1. Key responsibilities:
• Monitoring of aged accounts receivable.
• Cash Collection: apply all the collection process to get payment of outstanding invoices, utilizing phone, email, and portals to ensure timely payment. (with issuance of collection statement, invoice, supporting documents,.. and follow up customer's payment process)
• Analysis and do the approval process of credit requests/applications.
• Control the release/hold of shipment status for the account list.
• Aging Analysis: Monitor the A/R aging report frequently; identify high-risk accounts and implement escalation strategies (dunning letters, legal action, or third-party agencies).
• Dispute Resolution: Act as the lead investigator for invoice disputes. Collaborate with related departments to resolve disputes regarding collection issues to speed up payment.
• DSO Management: Drive strategies to minimize Days Sales Outstanding (DSO) and maximize working capital.
• Aud
it support for Credit & Collections.
• Update all collection reports and other tasks as requested from the Management team.
2. Safety and environment:
• Follow safety and environment policy; be aware to raise safety and hygiene standards on your area.
• Completion 5S audit at the place as policy
• Do "Near Miss" audit as requirements