Position Summary:
The Cage Cashier is responsible for managing cash transactions within the casino environment. This role involves exchanging currency, chips, and Tito tickets for cash, balancing cash drawers, and providing excellent customer service. The ideal candidate will have strong numerical skills, attention to detail, and the ability to work in a fast-paced environment while ensuring compliance with gaming regulations and internal controls.
Key Responsibilities:
Handle cash transactions with customers in a prompt and accurate manner.
Exchange currency, chips, and Tito tickets for cash.
Maintain and balance a cash drawer, ensuring accurate counts and secure handling.
Provide excellent customer service by addressing inquiries and resolving issues.
Follow all internal controls, policies, and procedures to ensure compliance with gaming regulations.
Collaborate with other cage staff and departments to ensure smooth operations.
Assist in the preparation of daily reports and reconciliations.
Report any discrepancies, unusual transactions, or suspicious activities to the Cage Supervisor.
Participate in regular audits and inventory counts.
Maintain a clean and organized work area.
Adhere to anti-money laundering policies and reporting procedures.
Support the Cage Supervisor and other team members as needed.
Benefits:
Competitive salary and comprehensive benefits
Duty meals at hotel's canteen (2 meals per shift)
Tips and foreign language allowances (English/Korean/Chinese/Japanese)
Night shift allowance and overtime allowance
Bonuses/gifts on public holidays
13th-month salary and performance-based bonuses
6-7 days off per month, 1 day off on your birthday, and other paid leave in accordance with the Labor Code
Full participation in Social Insurance, Health Insurance, and other employee benefits as prescribed by the Labor Code
24/7 accident insurance and health insurance
Periodic health check-ups and annual team-building activities
Professional uniforms, including laundry and pressing services
Opportunities to attend advanced professional training courses and enhanced foreign language classes
Professional, young, and dynamic working environment with many opportunities for promotion and internal transfers
Requirement:
High school diploma or equivalent.
Minimum of 1 year of experience in cash handling or customer service.
Knowledge of gaming regulations and compliance requirements preferred.
Strong numerical and cash handling skills.
Excellent customer service and communication skills.
Attention to detail and accuracy.
Ability to work in a fast-paced environment.
High level of integrity and professionalism.
Flexibility to work shifts, including nights, weekends, and holidays.
CV in English
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