cloud IT support
VĂN PHÒNG ĐẠI DIỆN STYL SOLUTIONS PTE. LTD. TẠI TP. HCMĐịa điểm làm việc: Hồ Chí Minh
Hết hạn: 28/02/2023
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Mô tả công việc
Tóm tắt công việc
Proactive monitoring of alerts (Eg: Email, SMS, Dashboard,...) through and taking action as per the statement of work defined
Manage/track incidents reported by customers and alerts generated by the system.
Collaborate with L1 and L3 team to investigate and resolve the issue, provide the incident report, manage incident tickets
Maintain server credentials, key/password rotation, SSL certifications (tracking Certificate expiry and reporting, renewal of certificates)
Perform deployment, patching, monitoring, and other maintenance support activities to the servers with support from DevOps and the application team.
Review and implement Azure/AWS cloud optimization/recommendations
Prepare documents for the operation activities: Process documents, technical documents, checklists, FAQs
Meeting with the project team, provide clarification for incidents, requests, problems,
changes, and other issues.
Benefits:
Attractive compensation, regular assessments, and salary reviews;
Annual bonus and performance bonus;
19 paid days off per year (14 days of annual leave and 5 days of medical leave);
100% salary & full social insurance during probation period;
Premium health care insurance (PVI);
Free lunch, snacks, coffee and tea;
Special celebration on 8/3, 1/6, Xmas, Tet holiday...;
Outing/team-building activities (company trip, sport, dinner...)
Projects & team:
International working environment with friendly and passionate colleagues;
Onsite opportunity to Japan, Singapore for training and supporting customer ;
Meaningful work with experienced & strong technical veterans;
Flat structure, simple processes & transparency
Tóm tắt công việc
Proactive monitoring of alerts (Eg: Email, SMS, Dashboard,...) through and taking action as per the statement of work defined
Manage/track incidents reported by customers and alerts generated by the system.
Collaborate with L1 and L3 team to investigate and resolve the issue, provide the incident report, manage incident tickets
Maintain server credentials, key/password rotation, SSL certifications (tracking Certificate expiry and reporting, renewal of certificates)
Perform deployment, patching, monitoring, and other maintenance support activities to the servers with support from DevOps and the application team.
Review and implement Azure/AWS cloud optimization/recommendations
Prepare documents for the operation activities: Process documents, technical documents, checklists, FAQs
Meeting with the project team, provide clarification for incidents, requests, problems,
changes, and other issues.
Benefits:
Attractive compensation, regular assessments, and salary reviews;
Annual bonus and performance bonus;
19 paid days off per year (14 days of annual leave and 5 days of medical leave);
100% salary & full social insurance during probation period;
Premium health care insurance (PVI);
Free lunch, snacks, coffee and tea;
Special celebration on 8/3, 1/6, Xmas, Tet holiday...;
Outing/team-building activities (company trip, sport, dinner...)
Projects & team:
International working environment with friendly and passionate colleagues;
Onsite opportunity to Japan, Singapore for training and supporting customer ;
Meaningful work with experienced & strong technical veterans;
Flat structure, simple processes & transparency
Yêu cầu công việc
Yêu cầu công việc
Experiences in System Admin, IT Helpdesk, IT Support, L2 Support, or similar position
Good skills in analyzing, diagnosing, and troubleshooting issues
Careful, hardworking, responsive, and supportive
Experiences working with Cloud services (AWS/Azure). Understanding domain registration, DNS, SSL certificates, and email flow
Understanding types of network devices and server equipment, like firewalls, routers, switches, load balancers, storage, etc...
Proficient in operating Linux Server and Windows server
Proficient in configuration and using monitor tools (e.g., Prometheus, Grafana, Jaeger,...)
Proficient in configuring and monitoring application servers (e.g., IIS, Apache, Nginx, Tomcat,...)
Proficient in operating database systems (e.g., MySQL, MSSQL, PostgreSQL, Oracle,...)
Passion and enthusiasm for supporting an international team, willingness to learn new things
Able to communicate in English fluently
Experiences in System Admin, IT Helpdesk, IT Support, L2 Support, or similar position
Good skills in analyzing, diagnosing, and troubleshooting issues
Careful, hardworking, responsive, and supportive
Experiences working with Cloud services (AWS/Azure). Understanding domain registration, DNS, SSL certificates, and email flow
Understanding types of network devices and server equipment, like firewalls, routers, switches, load balancers, storage, etc...
Proficient in operating Linux Server and Windows server
Proficient in configuration and using monitor tools (e.g., Prometheus, Grafana, Jaeger,...)
Proficient in configuring and monitoring application servers (e.g., IIS, Apache, Nginx, Tomcat,...)
Proficient in operating database systems (e.g., MySQL, MSSQL, PostgreSQL, Oracle,...)
Passion and enthusiasm for supporting an international team, willingness to learn new things
Able to communicate in English fluently
Thông tin khác
Yêu cầu kỹ thuật:
AWS
,
MS Azure
,
DNS
,
Oracle
,
Linux
,
PostgreSQL
,
MySQL
,
IIS
,
Apache Tomcat
,
Windows Server
,
MS SQL
,
Nginx
,
SSL
,
Firewall
,
Grafana
,
Switches
,
Prometheus
,
Jaeger
AWS
,
MS Azure
,
DNS
,
Oracle
,
Linux
,
PostgreSQL
,
MySQL
,
IIS
,
Apache Tomcat
,
Windows Server
,
MS SQL
,
Nginx
,
SSL
,
Firewall
,
Grafana
,
Switches
,
Prometheus
,
Jaeger
Nộp hồ sơ liên hệ
VĂN PHÒNG ĐẠI DIỆN STYL SOLUTIONS PTE. LTD. TẠI TP. HCM
Giới thiệu công ty
Xem trang công ty
STYL Giải pháp, đơn giản hóa công nghệ cho Phong cách sống của bạn. Được thành lập vào năm 2008, STYL đã phát triển từ một người mới thành lập từ 3 người sang hoạt động 50 người ngày hôm nay. STYL mở rộng Singapore, Việt Nam với các đại diện và các đối tác trên khắp Châu Á. Chúng tôi tin...
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