Mô tả công việc
Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel's goals and strategic plan.
Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members.
Initiate, coordinate, deliver and follow-up on all training activities within the hotel.
Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry.
Update and maintain accurate records of training activities and participant information.
Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized.
Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees.
Share responsibilities for the integration and orientation process of new hires.
Assist with the implementation of new policies, procedures, and standards.
Prepare and submit training reports.
Yêu cầu
Relevant educational background, vocational training, academic degree, or professional
qualification applicable to the position and commensurate with the position level
Relevant experience in a similar position and/or within a similar scale of operation, commensurate
with the position level.
Good knowledge of relevant SOPs, operational standards, health & safety requirements, and
workplace regulations.
Good communication, teamwork, problem-solving, and adaptability skills.
Strong commitment to service excellence and professional standards.
Ability to work effectively in a fast-paced hospitality environment.
Relevant professional certifications and English proficiency are advantages, depending on the
position.
Quyền lợi
Join the pre-opening team of two brand-new hotels
Pre-opening experience
Career development & training
Pre-opening allowance
Island allowance
Staff accommodation
Preopening meal allowance
Health insurance
Accor career opportunities
Working 5 days per week, 2 days off per week
Other benefit
Thông tin chung