Coach ( Trợ giảng)

Mô tả công việc
1. Academic Support
- Be responsible for the learning success of your cohort of students, provide coaching and feedback to ensure they reach their language learning goals by following the Wall Street English Method
- Work closely with your students to understand their goals, needs and weaknesses in language learning and support as necessary
- Plan and ensure your students follow their optimal study rhythm in accordance with the Wall Street English Method by collaborating with Service Officers to book classes when needed
- Teach a variety of classes, workshops and clubs to help students improve their English and help maintain a vibrant center atmosphere
- Collaborate with Teachers to follow up on your students' class feedback and ensure that your students' weaknesses are being improved
2. Student Engagement
- Develop and maintain a close relationship and high level of trust with your students from the beginning of their contract and until their graduation
- Ensure your students are happy with their classes, learning progress and learning environment by soliciting and acting on feedback
- Keep your students engaged and progressing with Wall Street English by helping them remove their limiting beliefs by overcoming objections and complaints
- Provide regular follow-up to your students both in person and over the phone and enter into the CRM system
3. Internal Revenue Support
- Build and maintain a close relationship of trust with the Educational Consultant to collaborate together on Internal Revenue opportunities from your students
- Provide regular feedback on your students' progress, motivation and satisfaction to the Educational Consultant
- Ensure students achieve their learning goals by priming them for contract renewals and helping to set appointments with the Educational Consultant
4. Brand Ambassador
- Have a deep understanding of the Wall Street English Method, product line and value proposition
- Believe in and promote the WSE Method and learning environment at all times
- Behave professionally and represent the company well at all times with students both inside and outside the school