Community And Marketing SpecialistCÔNG TY TNHH HELIX MESH

Key Responsibilities:
Community (60%):
● Drive community growth and engagement through the execution of community-related activities.
● Organize community events, meetups, and online activities to bring users together.
● Develop a roadmap for community support and moderation, train and supervise Moderators.
● Monitor the community by closely tracking feedback, resolving issues promptly, and managing potential crises.
Marketing (40%)
● Craft and execute comprehensive marketing plans
● Support the planning and execution of product launches, including coordinating with cross-functional teams and ensuring timely delivery of marketing assets.
● Assist in creating engaging and informative content, including web design, product documents, blog posts, and social media posts.
● Establish and maintain communication with KOL/Partner to organize co-marketing activities.
Other responsibilities:
● Provide internal teams with valuable, instant, data-driven insights and participate in other internal projects to ensure operational excellence. ● Support other activities or tasks assigned by management.
Qualifications:
● Excellent written and verbal communication skills in English.
● 3+ years of experience with 1+ years of experience in community management or engagement roles in the cryptocurrency or blockchain space.
● 1+ years experience managing social/community platforms (Discord/Telegram/Twitter, etc.).
● Strong problem-solving and crisis-management skills.
● Experience in building documentation, FAQs, and guidelines.
● Highly responsive and willing to work out of office hours.
● Detail-oriented, critical thinking with a strong sense of ownership and an open-minded attitude.