ConciergeFour Seasons Resort The Nam Hai, Hoi An
Nơi làm việc: Quảng Nam
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 14/03/2024
Hạn nộp: 15/04/2024
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Mô tả công việc
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist scustomers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
Stores and retrieves guest luggage and packages.
Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.
Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bellstand, Business Center, and lobby coverage.
Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
Stores and retrieves guest luggage and packages.
Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.
Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bellstand, Business Center, and lobby coverage.
Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
Yêu cầu
Fluent English skill
Have knowledge about tourist destination
Good computer skills
Experience is an advantage
Have knowledge about tourist destination
Good computer skills
Experience is an advantage
Quyền lợi
Benefits as per Vietnam Law, extra health care and accident insurance
Benefits as per Four Seasons policies
Provided duty meals and uniform, transportation from Danang
Benefits as per Four Seasons policies
Provided duty meals and uniform, transportation from Danang
Giới thiệu công ty
Four Seasons Resort The Nam Hai, Hoi An việc làm
Khối Hà My Đông B, phường Điện Dương , Thị xã Điện Bàn , Quảng Nam, Việt Nam
Quy mô: Từ 101 - 500 nhân viên
Vị trí Concierge do công ty Four Seasons Resort The Nam Hai, Hoi An tuyển dụng tại Quảng Nam, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Concierge hoặc công ty Four Seasons Resort The Nam Hai, Hoi An ở các link phía trên
Giới thiệu công ty
Four Seasons Resort The Nam Hai, Hoi An việc làm
Khối Hà My Đông B, phường Điện Dương , Thị xã Điện Bàn , Quảng Nam, Việt Nam
Quy mô: Từ 101 - 500 nhân viên