CS (Cobi Work)

● Position: FRONT DESK / RECEPTIONIST (Cobi Work - Co-working Space)
● Dept: COBI WORK
● Location: Co-working office at Cobi Tower II, 2-4 Street 8, Tan My Ward, HCMC
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JOB SUMMARY:
The Front Desk Staff is responsible for providing professional reception and customer service to tenants, guests, and visitors at COBI WORK, handling front-desk operations, tenant requests, access registration, meeting-room bookings, and general support to ensure a smooth and pleasant co-working experience.
JOB DESCRIPTION:
1. Front Desk & Guest Service
● Maintain a neat, professional appearance; keep the reception desk presentable at all times.
● Welcome and receive guests, visitors, and tenants at the front desk.
● Receive customer requests and complaints at the counter and pass them to OP for handling.
● Receive, log, and hand over mail and parcels.
● Serve water or drinks to guests while they are waiting.
2. Registration & Facility Guidance
● Register Face ID, key access, and parking; handle move-in and move-out registrations.
● Guide new tenants on using office facilities: printer, coffee machine, pantry, meeting rooms.
● Receive and record Meeting/Convention Room bookings in the consolidated file.
3. Tenant Communication Support
● Send welcome emails and explain new-tenant benefits: free credits, membership offers, cards.
● Send tenant announcements: events, promotions, and technical maintenance notices.
● Support sending tenant emails and follow up on fee payment reminders.
4. Housekeeping & Coverage
● Keep the reception, pantry, and plant areas clean and well arranged.
● Cover the rotational Saturday morning shift (8:00-12:00), one staff per floor.
● In short: handle every request that can be resolved at the front desk.
REQUIREMENTS:
● Graduated from a college or university in Business Administration, Hospitality Management, Operations Management, Project Management, or a related field.
● Good communication and customer service skills.
● Professional, friendly, and service-oriented attitude.
● Good organizational skills and attention to detail.
● Ability to handle multiple requests and work effectively under pressure.
● Basic computer skills, including MS Office.
● Good English communication (Korean is a plus).
● Previous experience in front desk, receptionist, customer service, hospitality, or co-working/office operations is preferred.
SALARY: Minimum 16,000,000 VND gross
BENEFITS:
● Company-provided laptop/desktop; company car available for business trips
● Opportunities to attend overseas exhibitions, research programs, and Korea trips (for outstanding employees)
● Full salary-based social insurance coverage
● Free coffee, tea, and soft drinks at the office
● Employee discounts on all COBI GROUP products
● Foreign language training support: 50% of monthly tuition (up to 1,000,000 VND/month)
● Child tuition support: 500,000 VND per child (from 3 years old). Up to 2 children per employee
● Domestic & international business trips: All expenses covered by the company. Additional daily travel allowance
● Overtime compensation in accordance with Labor Law
● Annual health check-up
● Salary review once per year & 13th-month salary
● Seniority allowance: +300,000 VND/year (after every 12 months of service)
● 12 days of annual leave
● Trade Union membership upon signing official labor contract, with full benefits for holidays, birthdays, and welfare programs
OTHER INFOMATION:
● Time to work: 8:00 am - 17:30 pm (Monday - Friday) + 8:00 am - 12:00 pm (Saturday)
● Be available on-site during events or as requested by the Management Team.
● Location: Co-working office at Cobi Tower II (Dist.7 - HCMC)
● Contact: [protected info] or email [protected info]