Data Analyst

Mô tả
Risk Management team at ZaloPay gather highly motivated team players who dedicate in risk
assessment, analyzing fraud & abuse patterns and then creating and adapting advanced prevention
mechanisms while focusing on the user and customer experience.
As a Risk Data Analyst you will have opportunities to:
Be involved in Fintech business with ZaloPay - expected to be one of the leading e-payment products in Vietnam;
Wide up your knowledge in Risk management area of Fintech/ E-commerce industry;
Explore and analyze large amount of data sets taken from the real business ZaloPay product;
Work with our experts and get knowledge or deep insights (e.g., market, trends, user behaviors, etc.) from other components of Fintech area (e.g., business intelligence, data analysis, tech, product, etc.);
Join & be challenged in many parts of Risk data product/solution development, operation and optimization, to build customer trust from good users and best platform against to fraudsters
Job description
Participate in creating risk metrics, building dashboards by data visualization tools to monitor & identify abnormal user activities, app usage and fraudulent attempts (e,g., promotion abuse, payment fraud, account take over, etc.);
Do exploratory data analysis to deep-dive into cases of suspicious abuse or fraud (e.g., app & device info, installation and registration behavior, payment transaction details, etc.) and abnormal activities to find out fraudster or abuser behaviors;
Work closely with Risk Policy teams, Risk Data Science, Product team on analyzing and tracking impact & effectiveness of risk rules/policies/products/solutions (coverage, false-positive, drop-off
rate of challenge) and propose actionable insights & plans to enhance them;
Follow up the efficiency of your recommendations & adapt to different conditions;
Work closely with Risk Data Engineer team to ensure accurate and high-quality data is collected and analyzed on a consistent basis;
Support to establish & develop post-mortem analysis and reporting for multiple aspects of Risk management including but not limited to promo campaigns, payment, wallet risks