Mô tả công việc
Handle confidential patient information responsibly and securely
Perform daily tasks: data entry, billing, claims processing, AR follow-up & documentation
Adhere to internal data security, confidentiality, and access control standards
Identify and report any potential privacy or data-protection concerns
Participate in mandatory compliance and security training
Use approved healthcare systems and tools accurately
Maintain strong accuracy when handling US patient records
Communicate effectively with internal teams and US-based clients
Yêu cầu
Required Skills (Fresher)
Good English communication skills
At least a high school graduate
High attention to detail
Ability to handle sensitive data appropriately
Willingness to learn healthcare workflows and compliance procedures
Basic computer skills (Excel, email, typing)
Freshers or up to 2-year experience in healthcare/Any voice BPO preferred
Equipment Requirements
Laptop/PC
External keyboard
Stable high-speed internet
Nice to Have
Any US voice or telecom experience is a plus
Compliance or healthcare process certification is an added advantage, but NOT required
Quyền lợi
Salary: negotiable
FEB bonus, Social insurance
Work directly with US partners on a large-scale enterprise platform
Thông tin khác
Thời gian làm việc:
Từ Thứ 2 đến Thứ 6 (21:00 - 06:00, Thứ 7 làm luân phiên ( 21:00-06:00))
Thông tin chung
Nơi làm việc
- 78/2A Bình Lợi, Phường Bình Lợi Trung, Hồ Chí Minh
- (Trước sáp nhập: Bình Thạnh, Hồ Chí Minh | Sau sáp nhập: Bình Lợi Trung, Hồ Chí Minh)
- 1. 78/2a Bình Lợi, Phường Bình Lợi Trung, Hồ Chí Minh
- (Trước sáp nhập: Bình Thạnh, Hồ Chí Minh | Sau sáp nhập: Bình Lợi Trung, Hồ Chí Minh)