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Mô tả công việc
Lead, mentor, and support a team of 5 data entry personnel.
Collect ticket information from websites provided by the company. Buy the tickets as required by manager's instructions.
Fill out reports using pre-made templates of team members and yourself and submit them to the manager at the end of each shift.
Complete other tasks as requested by the manager.
Communicate regularly with the direct manager to report team performance, issues, and progress.
Monitor and track the team's performance, and collect data on their output and quality.
Ensure the accuracy and timeliness of reports and data.
Provide feedback to the team to help improve efficiency.
Complete data entry tasks yourself when not engaged in leadership duties.
Carry out other responsibilities as required by management.
WORKING TIME:
5 night working shifts a week. From 8PM to 5AM. (Night shift will have 30% salary bonus per hour from 10PM-5AM, by law.)
1 hour of break in any time of the shift.
You will have TWO random days off/week, this will be decided by the company.
Yêu cầu
Very important: Must be proficient in English (both written and spoken).
Proven experience in data entry and team leadership.
Strong organizational skills and attention to detail.
Good communication skills, including reporting and team management.
Ability to multitask and take on additional responsibilities when required.
Quyền lợi
12 annual leave.
6 paid sick sick a year.
Salary review once a year.
Gifts on international/national holidays. (Women's day, Valentine, Moon Festival..)
Annual Health Check.
Social Security, Health Insurance covered.
Beautiful hi-tech office.
Snack bar and beverages provided by the company.
Thông tin khác
Cấp bậc
Trưởng nhóm
Kinh nghiệm
2 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu