Delivery Manager

Working Location: Onsite HCMC / DN
Level: Senior / Lead
Reports to: Director of Delivery
About the Role
As a Delivery Manager, you make delivery reliable across a portfolio of game studios. You do not build the games. Each studio lead owns their team's production and their committed dates.
Your job is to validate and de-risk those commitments before they go upward, and to own the cross-studio seam no single studio can see: risks, dependencies, and blockers across teams.
You lead through influence, not direct control. You support studio leads toward autonomy and scale your involvement to how established each one is. You go hands-on where a lead is still growing and stay light-touch where they run reliably on their own.
The strongest sign of your success is a studio that no longer needs you. You also line-manage a team of Delivery Coordinators who keep day-to-day coordination running.
What You'll Do
Validate & De-Risk Commitments: Stress-test each studio lead's delivery plan, estimates, and risks before they go upward. You challenge and de-risk; you do not overwrite. Where a date stays in dispute, you escalate it cleanly rather than override.
Own the Cross-Studio Seam: Coordinate and clarify dependencies, risks, and blockers across studios, always respecting each studio lead's ownership of their own team.
Support Studio Leads Toward Autonomy: Support studio leads as they grow, matched to each studio's maturity. Work more closely with newer leads and ease off as a studio runs reliably on its own. Think of your role as scaffolding: temporary support that helps a studio stand on its own.
Lead & Develop Coordinators: Line-manage a team of Delivery Coordinators, set consistent coordination standards, and grow their careers. Arbitrate when a studio's day-to-day urgency and your cross-studio priorities collide, so your coordinators are never caught between two bosses.
Manage Risk & Escalation: Decide which risks to absorb and which to escalate. Raise issues early, with clear framing and timing, so the business handles them before they reach senior leadership.Be the Single Source of Delivery Truth: Act as the one trusted channel between your studios and the wider business. PMO, governance, and senior leadership read the delivery picture through you and the shared board, not by interrogating individual teams. Keep that picture accurate and current.
What Success Looks Like (First 3 to 6 Months)
You validate and de-risk studio commitments before they go upward, so dates hold and disputes escalate cleanly when they arise.
You reconcile cross-studio dependencies and resourcing conflicts before they stall a team.
Your coordinators operate to a consistent standard, and growing studio leads are visibly more autonomous than when you started.
The Director of Delivery has one trusted source of delivery truth for your portfolio.
Must-Have Skills and Experience
Experience: 5+ years as a Delivery Manager or delivery lead for cross-functional teams of 5 to
50 people, ideally across multiple teams at once.
Delivery Craft: Strong command of the SDLC and Agile delivery: planning and execution, risk management, quality assurance, resource management, performance monitoring, and stakeholder management.
Influence Without Authority: A proven track record of securing reliable commitments from leaders you do not directly manage, and of holding a portfolio-level view across competing teams.
People Leadership: Experience managing and developing coordinators, PMs, or similar. You set standards and grow people, not just track tasks.
Mindset: A startup mindset, comfortable with ambiguity and ready to build and scale a delivery function from the ground up.
Preferred Qualifications (Nice-to-Have)
Knowledge or hands-on experience in the game development industry and its production process.
Experience in the Gaming industry (highly desirable).
Background with startups and/or IT companies.
Technical literacy in one or more of Java, NodeJS, ReactJS, JavaScript, TypeScript, or
Cocos.
A data and metrics driven approach to monitoring delivery health.