Demi chef (Vietnamese Cuisine)InterContinental Hanoi Westlake

Financial returns:
• Be responsible for saving hotel asset/ energy/ water/ chemical and propose the saving ideas to management.
• Understand departments and hotel's product, and upsell to the guest, or recommend hotel products to the guest.
• Report Lost and Found immediately to Security.
• Be responsible in keeping our property safe and secure.
• Preserve ingredients and food in good conditions in order to keep cost in line.
• Monitor food and operating costs and controls these by reducing waste.
People:
• Perform/ behave as per IHG Winning Ways to other colleagues (within your department and toward other departments)
• Train and help colleagues on the jobs
• Following up with the assignment from Supervisor.
• Participate all training assigned by supervisor including English training and job skills training
• Provide direction to the Kitchen helpers, including Cooks, Kitchen Attendants and Stewards.
• Establish and maintain effective employee working relationships.
• Assist Sous Chef and Chef de Cuisine in ensuring that all culinary standards in that section comply with company and Hotel Policies and Procedures and Minimum Standards.
• Be familiar with all sections of the kitchen to facilitate the flexible use of employees.
Guest experience:
• Perform Services behaviours in daily operation basic towards the guests
• Sharing guest feedback to the supervisor
• Handle guest's requests, or escalate to higher levels and/or relate departments when need it
• Drive buggy safely after being certified and be responsible for protecting this asset in good conditions
• Communicates politely and display courtesy to guests and internal customers.
• Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information.
Responsible business:
• Be responsible in keeping our property safe and secure
• Be responsible in protecting the environment such as the trees, the sea, and the special species
• Understand IHG Brand Standard related to your department
• Recommended changes to these standards
• Co-ordinate special projects as required, such as...
• Rotate the roles (cross training) within department when required
• Perform any other duties which may be assigned by the management from time to time
• Attend and participates in daily briefings and other meetings as scheduled.
• Attend and participates in training sessions as scheduled.
• Prepare in advance food, beverage, material and equipment needed for the service.
• Clean and re-set his/her working area.
• Implement the hotel and department regulations, policies and procedures including but not limited to:
• House Rules and Regulation
• Health and Safety
• Grooming
• Quality
• Hygiene and Cleanliness
• Ensure that all dishes from that section are prepared consistently and according to standard recipes.
• Train the culinary employees in that section of kitchen in the skills necessary for them to perform their function.
• Work in any sections of kitchen when necessary or as requested by the Sous Chef or Chef de Cuisine.
• Ensures the sanitation standards for kitchen are being met.
• Ensure that operating and kitchen equipment is maintained to a good standard with minimum breakage.
• Supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Departmental Operations Manual.
• Develop the skills and effectiveness of all Kitchen employees through the appropriate training, coaching, and/or mentoring.
• Ensure that employees have a complete understanding of and adhere to employee rules and regulations.
• Ensure that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
• Help with Food transportation from main kitchen back of the house to main branch outlets
• Help and assist with Theme buffet set up on beach or guest room
• Help and set up Villa on special tap and dine dinner and BBQ