Digital Associate (Outsourcing) Full-Time 2024Ngân hàng TNHH một thành viên United Overseas Bank (Việt Nam)

About The Department: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
Job Responsibilities
Coordinate with customers to confirm appointment time & venue to deliver the welcome kit and activate account
Conduct customer verification according to pre-defined guidelines (e.g. business premises)
Verify documents to be uploaded/submitted and in the correct format.
Upload/ submit documents to the bank team safely and securely as required.
Communicate banking products offer, consult all information relating to account opening process accurately and explain all T&Cs attached.
Advise customers of lock-in policy and ensure requests were completed accurately.
Collect customer feedback about rates and terms back to the bank team for follow-up.
Serve customers in a timely, effective, professional and friendly manner.
Be the bank ambassador - project a pleasant image of yourself as well as of the bank
Job Requirements
Open to fresher, can be trained on the job
Honest, hard-working person
Well-interactive
Graduated from College/ University
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