Digital B2B Sales ExecutiveCÔNG TY TNHH AEON VIỆT NAM

1. Operation & Sale management (25%)
- Deeply understand about systems and the logic of each one to maximize the efficiency and minimize the errors in operation - Receive the program of MD, MKT monthly and brief to all stores
- Propose top items, top sales and activities to MKT, MD after analyzing & discussing with store site - Implement activities to achieve B2B sale target.
- Learn best practices from 1 store and apply to other stores in terms of operation
- Take care of the hotline to ensure all customer responses are answered correctly & timely.
- Make the monthly report sales, issues & solutions an overview report of B2B sale
- Follow sale of customers for monitor, increasing sale , up sale/ cross sale with related depts if any.
2. Recruiting new customers & increase sales (30%)
- Look for and take care of customers of B2B channels
- Gather feedback and customer requirements
- Approach and investigate market demand
- Proposal for new product / product solution to increase sale
- Do service research and development to increase customers experince
- Integrate into the system
- Filter and send quotations according to each customer's request.
- Make a list of customers' debts according to the actual receipt of goods.
- Review appendices and contract
3. Procedure (15%)
- Check and monitor operation, urge reminders to ensure compliance with the procedure
- Make & revise the operation flow & procedure for system, process, service, equipment....
- Make & revise training documents timely
- Make & revise OJT timely
4. Improvement (15%)
- Observe and listen to problems from the store/ customers to give solutions quickly
- Innovate existing processes and procedures to ensure operate smoothly & increas customer satifition.
- Survey competitors & make a report to compare the weak point & strong point so as to improve next time
- Apply technology in operating to increase productivity
- Improve picking and packing process so as to speed up orders processing
5. Supporting (15%)
- Support the store when there are problems related to online sales: product, system and operation
- As a connection between HQ & stores to help the store achieve goals
- Support to clearly explain the problems in the procedure so that the store always does it right
- Call support from HQ to support Omni in peak time