Director Of Food & BeverageCÔNG TY TNHH GMS GROUP VIỆT NAM
Nơi làm việc: Khánh Hòa
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Thực phẩm - Đồ uống, Khách sạn - Nhà hàng, Sản xuất / Vận hành sản xuất, Công nghệ thực phẩm / Dinh dưỡng, Nhà hàng khách sạn / Du lịch
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 26/10/2024
Hạn nộp: 27/11/2024
Mô tả công việc
Assists in leading the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.
Developing and Executing Food and Beverage Strategy and Goals
• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.
Leading Food and Beverage Teams
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an "open door" policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.
Maximizing Food and Beverage Revenue
• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.
Ensuring Exceptional Customer Service
• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.
Managing and Conducting Human Resource Activities
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department's orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.
Developing and Executing Food and Beverage Strategy and Goals
• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.
Leading Food and Beverage Teams
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an "open door" policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.
Maximizing Food and Beverage Revenue
• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.
Ensuring Exceptional Customer Service
• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.
Managing and Conducting Human Resource Activities
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department's orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.
Yêu cầu
Local candidate only.
• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.
OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.
• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.
OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.
Quyền lợi
- 02 months of probation with full salary;
- Attractive remuneration package and 13th month salary;
- Up-sale policy with attractive compensation.
- Local and International training course;
- Uniform and duty meal provided by hotel;
- Annual vacation, annual health check and other benefits according to hotel's policies;
- Associate special discount for hotel rooms and F&B services at International Marriott properties.
- Attractive remuneration package and 13th month salary;
- Up-sale policy with attractive compensation.
- Local and International training course;
- Uniform and duty meal provided by hotel;
- Annual vacation, annual health check and other benefits according to hotel's policies;
- Associate special discount for hotel rooms and F&B services at International Marriott properties.
Giới thiệu công ty
CÔNG TY TNHH GMS GROUP VIỆT NAM việc làm
88 Đồng khởi ( 80 Đông Du) - Phường Bến Nghé - Quận 1 - TP. Hồ Chí Minh
Quy mô: Từ 501 - 1000 nhân viên
Việc làm tương tự
Nhân Viên Chăm Sóc Khách Hàng
CHI NHÁNH - TỔ CHỨC GIÁO DỤC VÀ ĐÀO TẠO APOLLO VIỆT NAM TẠI THÀNH PHỐ HỒ CHÍ MINH
Từ 8 đến 15 triệu
Hà Nội, Hồ Chí Minh, Đà Nẵng, Khánh Hòa, Quảng Bình, Quảng Ninh, Vĩnh Phúc
04/12/2024
Nhân Viên Chăm Sóc Khách Hàng (Khánh Hòa)
Viện thẩm mỹ Medic Skin
8 triệu - 10 triệu
Khánh Hòa
11/11/2024
Tư Vấn Viên & Chăm Sóc Khách Hàng
NGÂN HÀNG TMCP TIÊN PHONG - FICO
12 - 20 triệu
Hà Nội, Hồ Chí Minh, Đà Nẵng, Hải Phòng, Khánh Hòa, Thanh Hóa, Khác
13/11/2024
Chuyên Viên Chăm Sóc Khách Hàng (Tiếng Hàn)
Công Ty Cổ Phần Trần Thái Cam Ranh
Thoả thuận
Khánh Hòa
14/11/2024
Chuyên Viên Chăm Sóc Khách Hàng (Tiếng Hàn)
Công Ty Cổ Phần Trần Thái Cam Ranh
Thỏa thuận
Khánh Hòa
15/11/2024
CHUYÊN VIÊN TƯ VẤN VÀ CHĂM SÓC KHÁCH HÀNG
Công Ty TNHH Bảo Hiểm Nhân Thọ AIA (Việt Nam)
Thương lượng
Khánh Hòa
02/12/2024
[Nha Trang] Accountant & Customer Service Staff
Công ty TNHH thực phẩm ngon cổ điển
Cạnh tranh
Khánh Hòa
30/11/2024
Vị trí Director Of Food & Beverage do công ty CÔNG TY TNHH GMS GROUP VIỆT NAM tuyển dụng tại Khánh Hòa, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Director Of Food & Beverage hoặc công ty CÔNG TY TNHH GMS GROUP VIỆT NAM ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH GMS GROUP VIỆT NAM việc làm
88 Đồng khởi ( 80 Đông Du) - Phường Bến Nghé - Quận 1 - TP. Hồ Chí Minh
Quy mô: Từ 501 - 1000 nhân viên